Terrible, Slack, Pathetic Service

I stopped at at the machine in Randburg Square today to pay for my parking after taking my sick baby to the doctor. I tried to pay for my R3 parking with a R20 note (smallest change I had on me). The machine kept giving the R20 note back to me. I pressed the button for help. The lady on the other side was ****led and I could not hear her. I tried a few times to figure out what she was saying but seeing as I had my baby in the car I decided to speak to her from the boom. At the boom I could hear clearly but she said she could not help me there as I had to go back to the machine. I tried to explain to her that I would not be able to hear anything at the other machine but to no avail. By this time my baby was crying and cars behind me started getting abusive. I moved out of the way as they showed signs and swore at me. Back at the boom they said they would send someone. I asked how long it would take but got no answer. So I backed up again to let more angry motorists past.

I called the Interpark SA number and was told management was in a meeting and could not help me. I was cut off a few times before miraculously the boom opened in front of me.

I tried the Interpark SA number again to lay a complain but could not get through to a manager. I tried a few times again and there was not answer.

Terrible, Slack, Pathetic Service that exposed me to abuse from other motorists and left me traumatized.

Extremely disappointing!