House robery by 2 helpers

On the 14th August 2024, we was ****** y 2 helpers. At about 10h30 that Wednesday morning my dad was approached by 2 ladies looking to do house work and has our regular helper was sick, my dad agreed for 1 to come clean the house, the other lady then said they both will help each and finish the work faster for the same amount, since it was late already my dad agreed, they where bought into the house and left with both my sister and myself, the helpers proceeded to clean the house as we requested, my dad had to leave to pick up children from school and had to leave to go to work, my sister was still at home with the helpers, my sister also ad a 1 year old baby, at about 14h00 after cleaning the helpers said they had to leave has they ad to pick up their children, my sister said that they must wait for my dad as she didnt have any money to pay them, they then said that they had a conversation with my dad and that he said them to come work again on Saturday and that they will hat the money then, as we were in the process on looking for another helper, my sister didnt question and id ok they can leave, my sister even gave them some food in plastic packets to take away, in order for them to leave my sister had o go open the main gate then come back up to hold our 2 pitbulls as the helpers was afraid to walk past the dogs, my sister could not see what the left with as she was with the dogs and the baby, the helpers left and my sister went back down and locked the gate. When my dad came back home about 3pm he asked where the helpers was so he could pay them, my sister told him that they said he told them to come back and work on Saturday, my dad said he did not tell that. My dad suspected something then, hen then went in his room to look for his cellphone which he left in the room before leaving, which he could not find, I had come back from work by then, we then started loiking through our belongings, we then realized that 2 laptops, jewelry, sheos, electronics, clothes and even money was ******. We went to the police station and openned a case and informed our insurance IntegriSure. A few days later a ssessor came to our house, he took a few pictures and asked if we had proof on ownership of all the items, we provided im with receipts or boxes for the items, he took pictures, i was only unable to provide proof of the money. Afew weeks later I was contacted by the assessor via watsapp, i was asked to go online and provide pictures with prices for all the items, all pictures provided as was requested. Another few weeks later, I had no reply and contacted Ingerisure, was told that the insurance is still deciding. Another few weeks, in about October still nothing, i called again, to be told that the claim was rejected and that the assessor will responde to me, anoher few weeks i called assessor, by this times i was frustrated as i didnt even know how much the claim was, the assessor said that they will follow up and contact me in a few days, the assessor did call me back to ask me for permission to do a voice test over the phone, i was told it is to determine if i was lying. A few day later someone from the assessor called me and asked my what had happened from the start told them again, i was even asked if i exaggerated the claim and how do i think they took the items out of the house, i said i wasnt a rogue to now how they did if. Still the insurer rejected the claim, i was then asked together with my parents, to sign consent forms so that they could call our previous insurance company to check if we had other cliams, which didnt have. In the last 2 weeks i called IntegreSure numerous times, even daily, to be told that the insurence is still deciding, last week i was told that the insurer decided on an amount but was not for everything s there was no proof of owership for jewelery, i then had to send pictures of me using the jewelry. Today 18th November 2024 i see an email with the claim amount that i must sign and send back, the insurer approved only half the claim, only 1 laptop and no jewelry, reason was no proof of owership was provided. I tried o all IntegriSure today but still no response, i pay my premium every month to be treated like a rogue and dishonest person. IntegriSure has no respect for their clients. I am very disappointed with this behavior and to think that i made my mother cancel our policy with another insurer just to be treated like im the rogue.