Waybill number 20297603 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on 27714306044

Waybill number 20297603 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on 27714306044. I would like this parcel to be delivered to me by 1 November 2025 or 2 November 2025 at 8am. The way the driver was lying states he have been doing this all the time and now my parcel are missing. If I don't get parcel by the dates requested InterTown Transport will be liable to refund me R2500 and I am requesting that this driver should be dismissed