Intertown Transport
Unclaimed Business
|1.6|7 Reviews (last 12 months)|This business does not respond to reviews
Intertown Transport
Unclaimed Business
|1.6
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.6|7 Reviews
Sep '25 - Aug '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
Andriette S
1 reviews | Active since May 2025
23 Feb 2026, 18:06
Lose packages without compensation to their clients
This courier service is the worst. They lost my daughter's matric certificate sent by Brima Logistics from PTA to Piketberg. They have not communicated with us to let us know what's going on. We had to find out from a third party courier service they lost the parcel. There is no paperwork or waybill available from them to track our parcel, instead they just ignore us and claim they didn't lose it. There is no company number or manager to contact. Instead we have to deal with a driver that can't even communicate property
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Andriette S
1 reviews | Active since May 2025
23 Feb 2026, 18:06
Lose packages without compensation to their clients
This courier service is the worst. They lost my daughter's matric certificate sent by Brima Logistics from PTA to Piketberg. They have not communicated with us to let us know what's going on. We had to find out from a third party courier service they lost the parcel. There is no paperwork or waybill available from them to track our parcel, instead they just ignore us and claim they didn't lose it. There is no company number or manager to contact. Instead we have to deal with a driver that can't even communicate property
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Sesethu B
1 reviews | Active since Nov 2024
21 Feb 2026, 10:22
Poor customer service
My parcel was out for delivery on Friday and I didn’t receive it. I called their office to be told that it was brought back to them. The driver claimed that he had called me, I double checked if they had my correct cellphone number, which they had. Not once did the driver try to call me.
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Sesethu B
1 reviews | Active since Nov 2024
21 Feb 2026, 10:22
Poor customer service
My parcel was out for delivery on Friday and I didn’t receive it. I called their office to be told that it was brought back to them. The driver claimed that he had called me, I double checked if they had my correct cellphone number, which they had. Not once did the driver try to call me.
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Yolanda M
1 reviews | Active since Mar 2020
22 Dec 2025, 11:05
Disappointed and frustrated
I use Intertown Transport (ITT). It’s been over two weeks now. I’ve been emailing and WhatsApping them about my parcel is lost. They are dragging their feet, even though they know their staff stole my parcel. 😡😡😡 Their service is 0% — absolutely shameful. I will never use them again. I have to ask them every day for feedback, and it’s like every time I ask, they suddenly remember and do a follow-up only after you hang up the call. Once you drop the call, you are forgotten. The cellphone was suppose to be a Christmas gift.
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Yolanda M
1 reviews | Active since Mar 2020
22 Dec 2025, 11:05
Disappointed and frustrated
I use Intertown Transport (ITT). It’s been over two weeks now. I’ve been emailing and WhatsApping them about my parcel is lost. They are dragging their feet, even though they know their staff stole my parcel. 😡😡😡 Their service is 0% — absolutely shameful. I will never use them again. I have to ask them every day for feedback, and it’s like every time I ask, they suddenly remember and do a follow-up only after you hang up the call. Once you drop the call, you are forgotten. The cellphone was suppose to be a Christmas gift.
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Una T
1 reviews | Active since Dec 2025
10 Dec 2025, 08:26
Ms
I would definitely give this courier company a 0 rating if I could. Why would you send back a parcel when you didn't even call the recipient when you were "attempting" delivery. Mind you this if after 1 "attempt", that's very *****. Your workers are clearly pathetic and lazy. I'm so angry!
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Una T
1 reviews | Active since Dec 2025
10 Dec 2025, 08:26
Ms
I would definitely give this courier company a 0 rating if I could. Why would you send back a parcel when you didn't even call the recipient when you were "attempting" delivery. Mind you this if after 1 "attempt", that's very *****. Your workers are clearly pathetic and lazy. I'm so angry!
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JOSEPH N
1 reviews | Active since Feb 2012
31 Oct 2025, 21:16
Waybill number ***3 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on ***
Waybill number ***3 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on ***. I would like this parcel to be delivered to me by 1 November 2025 or 2 November 2025 at 8am. The way the driver was lying states he have been doing this all the time and now my parcel are missing. If I don't get parcel by the dates requested InterTown Transport will be liable to refund me R2500 and I am requesting that this driver should be dismissed
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JOSEPH N
1 reviews | Active since Feb 2012
31 Oct 2025, 21:16
Waybill number ***3 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on ***
Waybill number ***3 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on ***. I would like this parcel to be delivered to me by 1 November 2025 or 2 November 2025 at 8am. The way the driver was lying states he have been doing this all the time and now my parcel are missing. If I don't get parcel by the dates requested InterTown Transport will be liable to refund me R2500 and I am requesting that this driver should be dismissed
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