Waybill number ***3 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on ***

Waybill number ***3 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on ***. I would like this parcel to be delivered to me by 1 November 2025 or 2 November 2025 at 8am. The way the driver was lying states he have been doing this all the time and now my parcel are missing. If I don't get parcel by the dates requested InterTown Transport will be liable to refund me R2500 and I am requesting that this driver should be dismissed