JN
JOSEPH N
Active since Feb 2012
213
Reviews
0
Industries
Reviews
213 reviews4 months ago
My service is down and everything is switched off
My service is down and everything is switched off. My debit order is set for the 1st of each month and today is the 26th of December 2025. I would like my services to be restored immediately and someone to call me NOW. This is unacceptable
0 replies
4 months ago
Each time I am trying to access my app and it's stating that there's an issue
Each time I am trying to access my app and it's stating that there's an issue. Been battling for the past 3 days and yet it's not resolved. I want to access the app as there's better items available. My number is 0813167399
112 replies
5 months ago
Tracking number ZA120102966137
Tracking number ZA120102966137. Never received the package and no called me on 0813167399 regarding the delivery. The package was to be delivered by the 22nd of October however the package was returned on the 21st of October 2025. It's been a month now and there's also no contactable number and it doesn't work whatever is on the website. I would like to have my package by next week for the latest
0 replies
5 months ago
Wanted to know what ...
Wanted to know what will happen in the event if the package is lost
0 replies
6 months ago
Waybill number 20297603 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on 27714306044
Waybill number 20297603 was not received and not delivered to 41 Echo Road Elsies River Clarkes Estate Western Cape 7490 and nor did the driver made contact with me or my wife on 27714306044. I would like this parcel to be delivered to me by 1 November 2025 or 2 November 2025 at 8am. The way the driver was lying states he have been doing this all the time and now my parcel are missing. If I don't get parcel by the dates requested InterTown Transport will be liable to refund me R2500 and I am requesting that this driver should be dismissed
0 replies
6 months ago
How can I pay for something if I have not received anything and nothing is connected
How can I pay for something if I have not received anything and nothing is connected. I have never used the service yet you want to disconnect me. Also my debit order is set up for the 1st of every month. So get this right now. So just for the inconvenience and mistake you're causing me I would like have my first month for free. Also, in December I will still get paid on the last day of the month.
0 replies
6 months ago
I never received my package as I got a message stating it will be delivered on 10th October 2025, before 7pm
I never received my package as I got a message stating it will be delivered on 10th October 2025, before 7pm. Yet the following day I was waiting for the package to be delivered to my address. No one bothered to contact me stating where the package was.
0 replies
6 months ago
Still waiting for the installation as I have already paid the R249 on the 2nd of October 2025
Still waiting for the installation as I have already paid the R249 on the 2nd of October 2025. This has been taken far too long. Also on the app and my profile it indicates I need to pay R249 which is incorrect and need to be corrected as soon as possible. Already send multiple times the proof of payment. The chat agents are very delayed in responding and took over 3 hours without replying
0 replies
7 months ago
I paid my upfront payment of R249 send off my proof of payment via WhatsApp and now my order is on HOLD
I paid my upfront payment of R249 send off my proof of payment via WhatsApp and now my order is on HOLD. I placed an order for the 8 months promotion for R399. I requested for the one order to be removed from my profile and nothing has been. It's quick to request for payment however they're not quick enough to resolve the issue at hand
0 replies
12 months ago
The most unreliable logistics company in South Africa DSV
I'm not with the service delivery for my FNB card to be delivered TO FNB Long Street Cape Town about 3 weeks ago. I went to the FNB Branch last Friday and was told the card has not been delivered. I have send an email also 2 weeks prior requesting that the card be delivered to that branch. Yes, DSV called me however as I work night shift it's impossible to answer my phone when they call. Also, the customer service team doesn't even bother to do a follow up call. Also, on Friday I asked and requested that DSV must be responsible for paying late payment fees as I don't have a card to make payments to debtors. I have a total amount of R1800 of late payment fees which I asked the consultant and her Team Leader that DSV must pay for it. Both of them didn't even showed any empathy for the concern and situation I am going through and all that was said is "I'm sorry". Also asked to speak with the operations manager that time and the team leader said he or she is not available. This is the poorest service I have ever experience from a logistics company. I am still requesting that DSV must pay the R1800 for late payment fees as this was your responsibility to ensure that I have received my bank card within 7 to 14 days and not a day later. Also I only received an sms on Friday stating it will be delivered and that follow up calls should be made if you cannot get hold of the customer. I want the directors and executives of DSV to see this review as I have also emailed them. Once again just pay me the late payment fees of R1800
174 replies
Review Distribution
5 Star
2 (0.9389671361502347%)
4 Star
1 (0.4694835680751174%)
3 Star
2 (0.9389671361502347%)
2 Star
11 (5.164319248826291%)
1 Star
197 (92.48826291079813%)