Bad after service

Hi I bought my 3rd intex queen mattress and again could only use it for a week. This i complained to intex on 04.01.2025. They rep**** on 06.01 and requested a proof of payment which i then sent together with the pics. They collect the mattress but boy have i been given the run around. They never came back to me. I have to keep following up. Today the 07.04 still had to call again and guess I was asked to send it my pics again which I now cannot find. The guy was very abrupt and said tome " Are you going to send the pics like I asked". I have now spent R6000 on intex queen air mattresses and can only claim for one because I did not complain about the other 2. Ok but get treated this way is totally disgusting