SS
Sajedah S
Active since May 2020
8
Reviews
0
Industries
Reviews
8 reviews12 months ago
Bad after service
Hi I bought my 3rd intex queen mattress and again could only use it for a week. This i complained to intex on 04.01.2025. They rep**** on 06.01 and requested a proof of payment which i then sent together with the pics. They collect the mattress but boy have i been given the run around. They never came back to me. I have to keep following up. Today the 07.04 still had to call again and guess I was asked to send it my pics again which I now cannot find. The guy was very abrupt and said tome " Are you going to send the pics like I asked". I have now spent R6000 on intex queen air mattresses and can only claim for one because I did not complain about the other 2. Ok but get treated this way is totally disgusting
0 replies
20 months ago
Unhappy customer
I have been offered an upgrade by std bank. I spent 20 kin on the call with the consultant. She assured me that I would kot need to go to a branch as my new cards will be delivered. My card was delivered but I could nott activate it. I called and was told that the courier did not verify me and I have to go to the branch. I was quite upset and refused cos I am far from a branch. I then tried to use my credit card after everything was sorted out in the morning, but was told by the teller that the error says my card is not registered. I called in again just to be told that i have to go into a branch. Very disappointed customer that was now paying fro a prestige service that was up to **** and I never even start using the service.
53 replies
20 months ago
Happy Customer
Small new business. So far products have been good and so has the service. Always willing to go the extra mile to assist.
53 replies
41 months ago
Complaint.
I am due for an upgrade and mtn has been calling me almost every day and i would qualify for R500 take alot voucher if I fall in the first 1000 customer. So eventually on the 11.11.22 i decided to call in and upgrade. Spoke to Lerato she was great. She said she call me the next to conclude. She did not instead i did. She said she would send me an email on the 14.11.2022 but I received nothing. I called the next day a couple of times eventually they said she is on leave and only she could help. I called everyday thereafter a few times a day. I either got cut off or they said they would leave a message for to call back. I have received no call backs . Today i called and the guy said they had a problem with invoicing he can't even tell me the price. I got angry and said that they were a joke, he got angry without listening to why i felt like this and put the fone down in my ears. So i think i rather cancel. I am not a beggat.
0 replies
42 months ago
Unhappy
Went to buy a jacket for my kid. Lady told me to open an account and I agreed. Have previously been with American Swiss for a very long time but closed the account about 4 years ago. I did not have my ID so I was told to bring it in However they told me that the account was open I needed to go to the store. I went to exact spri gs mall ....they called head office a consultant asked me security questions which they said I failed . They then asked me the security questions which I failed again. I can't understand how they can fail me on my own personal questions 😕 so I left it. In the mean time they kept sending me messages to go in and collect my card. How inappropriate.
132 replies
42 months ago
Excellent in store service.
I went in just to look one of consultant's came up to me and showed me the items on sale and I eneded up buying for over R200. She was very helpful and friendly. Love the service. @HOME SPRINGS MALL.
132 replies
63 months ago
Catalogue complaint
I am writing on behalf of my parents. ( E Mia : 082 718 5821) They are diligent customers but do not have access to the internet. My mum cannot compare items by looking at a cellphone she is old. However I am told by the consultants that I as the kid need to go to parents house and show them the goods online. When the consultants do call my parents they tell my parents I called and said that my parents wants to buy something…..How the hell can they lie as well and how would my parents know what to buy without a catalogue. What kind of nonsense is this now? Am I now suppose to you my time , effort and data for Home choice….. In other words the old people that do have access to the internet are now forgotten. Disgusting really……..Homechoice is obviously turning a very high profit and don’t need many customers any longer.
0 replies
72 months ago
Platinum life
Danielle has been very helpful and understanding Excellent service
105 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
1 (12.5%)
2 Star
0 (0%)
1 Star
4 (50%)