Poor customer service

Beginning July 2025,I bought a coffee table. It was delivered and assembled by the delivery guys the same week. I inspected the table when I returned from work and discovered that the handle is missing. I informed them immediately. I was told they will follow up with the manufacturer the following week. That Monday i was told it will be delivered during the week. I followed up on the Thursday 9 July 2025. I was then told I will get my handle when there is a delivery coming to my area. I don’t have an idea when that will be, if it will happen anytime. It’s the 2nd week and I’m still waiting. I’m disappointed at this poor customer service receive because an alternative could have been made. I don’t know how long I will wait.