Inxaso Solutions
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We had an inspection appointment which was confirmed both by Thando, the boss and Kotilwe, the person who was meant to arrive. Nobody came and nobody phoned with an apology or explanation.
1 reviews | Active since Jan 2020
I bought a LAN tester online for our company with Inxaso on the 6th January 2015. It was delivered and on the 09th I emailed them telling them that it wasn't working properly. They collected it and returned saying their manufacturer said there was nothing wrong. I demonstrated to their driver on delivery what it is supposed to do and he saw for himself that it was not working.<br> The LAN tester was returned and I requested a refund, seeing that it was not meeting our expectations for what we had purchased it for. <br> I have been for the past month and a half trying to get our refund from Inxaso, their phone is on voicemail (<br> 083 253 0552), I have left numerous messages, sent many emails which are all meet with silence. There has been no response from Inxaso's Dirk and team, no feedback nothing. I am without the tester and without the refund for over a month.<br> It has been frustrating trying to follow up with them. When our inventory was done in March I had to produce these emails as proof that I tried to get the refund. I am now sitting with a potential warning letter should this refund not be done. I'm disappointed in Inxaso for failing to respond and for failing to refund the money.
1 reviews | Active since Jan 2020
I bought a LAN tester online for our company with Inxaso on the 6th January 2015. It was delivered and on the 09th I emailed them telling them that it wasn't working properly. They collected it and returned saying their manufacturer said there was nothing wrong. I demonstrated to their driver on delivery what it is supposed to do and he saw for himself that it was not working.<br> The LAN tester was returned and I requested a refund, seeing that it was not meeting our expectations for what we had purchased it for. <br> I have been for the past month and a half trying to get our refund from Inxaso, their phone is on voicemail (<br> 083 253 0552), I have left numerous messages, sent many emails which are all meet with silence. There has been no response from Inxaso's Dirk and team, no feedback nothing. I am without the tester and without the refund for over a month.<br> It has been frustrating trying to follow up with them. When our inventory was done in March I had to produce these emails as proof that I tried to get the refund. I am now sitting with a potential warning letter should this refund not be done. I'm disappointed in Inxaso for failing to respond and for failing to refund the money.
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