AN
Andre N
Active since Jul 2011
28
Reviews
0
Industries
Reviews
28 reviews9 months ago
************ Practices
I was a loyal and happy customer of ITworkup - an efficiently run organisation that sold excellent computer-related products at good prices with first-class backup. Their site is no longer accessible thanks to malicious network interferences, thereby denying me access to support services. Shame on you for bullying small, honest start-ups who threaten your mafia!
0 replies
17 months ago
Losing the Edge
Takealot used to be fantastic, but they are now losing the edge. In particular, their deliveries are bad - they promise a delivery before 17h00 and it doesn't come. You can't phone, because they have now closed and there is no other form of contact. The "easy to use" form that they advertise on their help page does not exist. Learn from Amazon and up your customer service before you lose us.
0 replies
20 months ago
Despicable and Dishonest
I got a phone call to pay a fine that allegedly occurred over six years ago. Not only is that too old to prosecute, I resent the unrequested phone call designed to bully me. This is despicable business practice that borders on ******ion.
0 replies
21 months ago
Good Purchasing Experience
They answered my email query promptly and concluded the purchase quickly. They were also very well priced. What more could I ask for?
0 replies
28 months ago
Should be renamed to Inxaso Problems
We had an inspection appointment which was confirmed both by Thando, the boss and Kotilwe, the person who was meant to arrive. Nobody came and nobody phoned with an apology or explanation.
0 replies
31 months ago
What a Pleasure to Deal With
I upgraded by Telkom line to VOIP with Switchtel more than a year now. Things went smoothly and quickly - what a change from Telkom! Today, for the first time, I needed serious support, after Webafrica messed up my internet connection completely (Webafrica have pathetic support, just like Telkom). Switchtel were fast, courteous and helpful, sorting the problem out quickly - THANK YOU
0 replies
35 months ago
Webafrica is becoming a Swear Word
As a longstanding customer with Webafrica, I was disappointed to find that the internet package I was on was outdated. Webafrica had introduced better bundles that were cheaper without informing me. When I found out, I changed my package, but since the package involved a reduction in price, I had to wait until the first of the month until it became effective. On the first, my internet was down completely. Logging a fault like this used to be easy and quick with Webafrica, using either their customer dashboard, or phoning in, but now, there is ONLY one way to deal with Webafrica - via WhatsApp. That is a tedious process, as you first have to go through a menu of stupid "Have you?" which are irrelevant to your situation, before getting through to a human. The consultant was very polite, but I got the impression he was handling multiple calls at once. The process was extremely slow and took just on 4 hours to resolve and I was without Internet for a day. I can understand a company streamlining themselves to become competitive, but *****ing over your loyal customers to make an extra buck and making it hard to get the service they have paid for is not good practice. Telkom lost an entire nation of customers by doing that, and their brand name became a swear word. Webafrica is going the same way.
0 replies
47 months ago
14 years on and still getting worse
It has been 14 years since this load-shedding started and you have been promising an improvement ever since. It is just getting worse.
0 replies
47 months ago
Absolutely Useless
The whole point of this service is allegedly to help us plan. It is wrong more than it is right, so what is this worth?
0 replies
55 months ago
Scammers
Why do you want my bank account password for your online deposit using your Ozow insecure platform? Don't you know that the bank says NEVER NEVER NEVER give that to anybody? I have worked in bank security and can tell you that your business encourages fraud - a responsible and reputable organisation would not do that.
106 replies
Review Distribution
5 Star
2 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (21.428571428571427%)
1 Star
20 (71.42857142857143%)