Total time wasters and refuse to pay back my deposit!!!

Absolutely pathetic customer service!!! I dropped off my Genesis end of January, did not hesitate to pay their R450 deposit. 5 months later not even a phone call!!! Excuses left right and centre, no quote, damage report, feedback, phone call of any kind. What did I pay you for??? I want my deposit back. Not getting anything for my money. Complete waste of time. INVOICE 003544