WORST ISP IN SOUTH AFRICA

This is the worst service provider to exist!!!! it been 3 years of endless issues! and due to them signing fishy contracts they were awarded exclusivity and are the only available ISP available in the complex i live, When moving and signing up they advised they are FULLY fibre only to find out a few month in that the lines are COPPER TO FIBRE spliced, after more than a year of charging Fibre rates they converted to full fibre, NONE of the CONNECTION ISSUES were resolved. The contact centre are ill trained or *********** they are never able to assist after answering the phone every few weeks.

JUSTICE just does endless testing and they refers the query to the Syndeo or Vumatel and nothing comes of it, the CEO REUBEN makes empty promises and cant even return phone calls instead he never answers the same number again once he knows you are calling for the connection issues.

When wanting to cancel the service their agent JANINE advises its a 2 month process.