Frustrated consumers

IPS Health and Wellness appears to be operating a *****ulent scheme. They claim to offer a “free gift” in connection with their products, which ultimately do not work as advertised. By the time customers realize this, they are already locked into a 12-month contract without having given informed consent. I have repeatedly requested a copy of the voice recording between myself and the sales agent to verify what was agreed upon, but the company has continued to evade my requests and provide no meaningful response. Due to their lack of transparency and cooperation, I am now considering pursuing legal action.