Unhappy with couples massage - date night package

I would like to state my insincere dissatisfaction with the date night package received from Camdeboo on 09 April. 22. Before making my booking I was informed that the full body massage will be from 15h00 - 18h00. However the massage was barely even 50 minutes. It was more of a back massage than a full body massage. After we were done with the massage no one was there to guide us as to what will follow next. We sat in the benches for a good 10 minutes up until I asked one of the ladies last on what is next step, and she said we can change if we want to. The reception ladies were not professional at all, we had to figure out ourselves as to what to do next. Most importantly is the duration of the massage which I feel like we were deceived before making a booking. That was daylight robbery for a price of R2500. The picnic basket was not up to standard. It was just bits of everything not what a R722 picnic basket was supposed to be like.