Worst service from mweb

I really wish to write this review and not even give you guys a single star. Vuma and Mweb are ****MERS. The service I received from Mweb is hideous. Paid you guys in feb. Was told i will be refunded in 14 days. April. I am still waiting. What do I need to do to get my R399 refund? If Mweb is treating you well ad their customer. I bet you are one of the fortunate ones since i am not so lucky with them. I am very sure the R399 wont even make a difference on your side since you have lots of people signed up under you. But to me it does make a difference because I am paying for the service I never even received. I have made countless calls to you guys. This is the latest ref received today Mwb30912465