I
Isabella's
Unclaimed Business
I
Isabella's
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
100
Recommended: Very Likely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Isabella's
Isabella's has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Isabella's across 35 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceaL
ayesha L
1 reviews | Active since Jan 2020
17 Mar 2026, 13:57
Follow up from customer service is lacking
I am once again reverting to this platform to make others aware of the problems that I have been expriencing with Isabella Garcia. Last month logged a call with them regarding my Beauty rands which was not accumatling and disappeared even though i never used any of it. I agen by the name of Andri got back to me, very professional and promised to sort things out. After a few days she got back to me and the missing points was reinstated. Andri also promised me that she will be monitoring my account to check that the same problem does't recure. Well low and behold this month the same problem. And Andri I sent you an email on 10 March already with regards to the problem but i am still awaiting a response. In october 2025 my points was 600 and some change now every month since then it should have accumalated 150 points monthly which equates to 600 points. However on 10 March I get an email from Isabella Garcia stating that my point is 736. Now really it doesn't take a rocket scientist to make the calculations and know there is something fishy here. Last month Andri told me that they became aware that the points wasn't adding up and accumalating, now i ask you " An international brand such as Isabella Garcia is made aware that there is a glitch in the algorithm that accumalates the points but still nothing is being done about it. I really do not have the time, patience to be policing my Beauty Rands on a monthly basis. And when i bring it to your attention no one responds.
Helpful (0)
|Replies (0)aL
ayesha L
1 reviews | Active since Jan 2020
17 Mar 2026, 13:57
Follow up from customer service is lacking
I am once again reverting to this platform to make others aware of the problems that I have been expriencing with Isabella Garcia. Last month logged a call with them regarding my Beauty rands which was not accumatling and disappeared even though i never used any of it. I agen by the name of Andri got back to me, very professional and promised to sort things out. After a few days she got back to me and the missing points was reinstated. Andri also promised me that she will be monitoring my account to check that the same problem does't recure. Well low and behold this month the same problem. And Andri I sent you an email on 10 March already with regards to the problem but i am still awaiting a response. In october 2025 my points was 600 and some change now every month since then it should have accumalated 150 points monthly which equates to 600 points. However on 10 March I get an email from Isabella Garcia stating that my point is 736. Now really it doesn't take a rocket scientist to make the calculations and know there is something fishy here. Last month Andri told me that they became aware that the points wasn't adding up and accumalating, now i ask you " An international brand such as Isabella Garcia is made aware that there is a glitch in the algorithm that accumalates the points but still nothing is being done about it. I really do not have the time, patience to be policing my Beauty Rands on a monthly basis. And when i bring it to your attention no one responds.
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Replies (0)AN
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Anonymous
1 reviews | Active since Jan 2020
31 Oct 2024, 16:20
Isabella debit order unapproved
So my review is removed. I.ll limit the swearing but seems like that's the only language understood Sitting at the docto(i transferred money into my daughters account forbthis as my grandchild was ill)rIsabella will take a debitorder like vultures any hint of money and they process a debitorderl wtt to closing rhis whatever u want to call it account/ membership and doing an eft not debitorders was agreed via email So next I will take this issue with emails to the consumer board and ombudsman. I am holding Isabella personally responsible for any banking fees. Doctor and medicine accounts as well as airtime wasted .
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
31 Oct 2024, 16:20
Isabella debit order unapproved
So my review is removed. I.ll limit the swearing but seems like that's the only language understood Sitting at the docto(i transferred money into my daughters account forbthis as my grandchild was ill)rIsabella will take a debitorder like vultures any hint of money and they process a debitorderl wtt to closing rhis whatever u want to call it account/ membership and doing an eft not debitorders was agreed via email So next I will take this issue with emails to the consumer board and ombudsman. I am holding Isabella personally responsible for any banking fees. Doctor and medicine accounts as well as airtime wasted .
0
Replies (0)ZJ
Zaniel J
1 reviews | Active since Jan 2020
27 Jun 2024, 07:42
[file=25960_1f6bcf68a5a5538cd66c1dbc13c80df4__https://s3-eu-west-1
[file=25960_1f6bcf68a5a5538cd66c1dbc13c80df4__https://s3-eu-west-1.amazonaws.com/pslbs/lhc-files/ea96-user-files/f023223f3f835e443f3b77050cdfe50b.oga?X-Amz-Content-Sha256=UNSIGNED-PAYLOADandX-Amz-Algorithm=AWS4-HMAC-SHA256andX-Amz-Credential=AKIA5DGWZC5MLFWEG3MCpercent2F20240627percent2Feu-west-1percent2Fs3percent2Faws4_requestandX-Amz-Date=20240627T073533ZandX-Amz-SignedHeaders=hostandX-Amz-Expires=1200andX-Amz-Signature=2c04a2ed675ea19a8d665b2a7b9729de3443b69fdca4df8c79a9ed08972b01e8 link=http://hellopeter.kobliat.com/dialog/download/25960]
Helpful (0)
|Replies (0)ZJ
Zaniel J
1 reviews | Active since Jan 2020
27 Jun 2024, 07:42
[file=25960_1f6bcf68a5a5538cd66c1dbc13c80df4__https://s3-eu-west-1
[file=25960_1f6bcf68a5a5538cd66c1dbc13c80df4__https://s3-eu-west-1.amazonaws.com/pslbs/lhc-files/ea96-user-files/f023223f3f835e443f3b77050cdfe50b.oga?X-Amz-Content-Sha256=UNSIGNED-PAYLOADandX-Amz-Algorithm=AWS4-HMAC-SHA256andX-Amz-Credential=AKIA5DGWZC5MLFWEG3MCpercent2F20240627percent2Feu-west-1percent2Fs3percent2Faws4_requestandX-Amz-Date=20240627T073533ZandX-Amz-SignedHeaders=hostandX-Amz-Expires=1200andX-Amz-Signature=2c04a2ed675ea19a8d665b2a7b9729de3443b69fdca4df8c79a9ed08972b01e8 link=http://hellopeter.kobliat.com/dialog/download/25960]
0
Replies (0)KM
Kgomotso M
1 reviews | Active since Jan 2020
10 Jun 2024, 09:25
Isabella Garcia Perfume Volume
I have X4 perfume bottles which do not empty properly. Quite a substantial amount of perfume remains unlike other perfumes I have used. Their straw is too short therefore cannot reach the bottom and corners to drain the last amount. Their response is that the bottle is 30ml but they actually put in 35ml as they are aware that 5ml remains behind. I'm not satisfied with that response. Seeing that I bought four perfumes with 5ml left over in each, I have lost out on 20ml of perfume. The perfume is very expensive, 20ml is a lot.
Helpful (0)
|Replies (0)KM
Kgomotso M
1 reviews | Active since Jan 2020
10 Jun 2024, 09:25
Isabella Garcia Perfume Volume
I have X4 perfume bottles which do not empty properly. Quite a substantial amount of perfume remains unlike other perfumes I have used. Their straw is too short therefore cannot reach the bottom and corners to drain the last amount. Their response is that the bottle is 30ml but they actually put in 35ml as they are aware that 5ml remains behind. I'm not satisfied with that response. Seeing that I bought four perfumes with 5ml left over in each, I have lost out on 20ml of perfume. The perfume is very expensive, 20ml is a lot.
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Replies (0)JR
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