IH
Isjon Hair And Image
Unclaimed Business
IH
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Shamenthree N
1 reviews | Active since Jan 2020
28 Dec 2017, 12:17
Unprofessional Amateurs
Having asked for balayage, I ended up with a disaster ombré and then even got charge for a fix which ended up being more of a disaster. Firstly, admit when you are wrong, perhaps focus on the job rather than telling your customers of disaster of a marriage and belittling other customers. Also it would help when a customer complains to take their details. When management tell you they want to deal with this with a sense of maturity and then focuses on the abstract as opposed to the problem. Suggest you pull Kenny of from color as he is clearly an amateur.
Helpful (0)
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Shamenthree N
1 reviews | Active since Jan 2020
28 Dec 2017, 12:17
Unprofessional Amateurs
Having asked for balayage, I ended up with a disaster ombré and then even got charge for a fix which ended up being more of a disaster. Firstly, admit when you are wrong, perhaps focus on the job rather than telling your customers of disaster of a marriage and belittling other customers. Also it would help when a customer complains to take their details. When management tell you they want to deal with this with a sense of maturity and then focuses on the abstract as opposed to the problem. Suggest you pull Kenny of from color as he is clearly an amateur.
0
Replies (0)pS
palesa S
1 reviews | Active since Jan 2020
16 Feb 2016, 13:42
DAMAGED MY HAIR
06/02/16 From 10:00am- 13:00pm my hair was treated by Kenny. Before he touched my hair it did not have patches. He said he will treat my hair so that it can be natural. I asked him if I should cut he said no, my hair was washed I don't know some of the products that were up in my hair. He asked me if I would like to blow dry it or dry curl. Then I said the dry curl and he said I can go two weeks with it and I asked him when I should come back he said at least once a month. Yesterday 15/02/16 I decided to wash my hair using the shampoo and conditioner that I have been using for years. So I noticed that my hair at the back left hand side till the middle was way shorted than all the other sides. Today 16/02/16 in the morning I realized that it is actually shorter while I was ironing it. So when I got to the office I called the salon spoke to the Manager and she said I should come and told her I will be there between 12:00 and 13:00. I arrived there and went to Kenny and showed him how my hair was and he claimed to have told me that was going to happen. So I told him if I knew I would have cut it from the stated. Asked him if he can help he said no and he did not even say sorry.
Helpful (0)
|Replies (0)pS
palesa S
1 reviews | Active since Jan 2020
16 Feb 2016, 13:42
DAMAGED MY HAIR
06/02/16 From 10:00am- 13:00pm my hair was treated by Kenny. Before he touched my hair it did not have patches. He said he will treat my hair so that it can be natural. I asked him if I should cut he said no, my hair was washed I don't know some of the products that were up in my hair. He asked me if I would like to blow dry it or dry curl. Then I said the dry curl and he said I can go two weeks with it and I asked him when I should come back he said at least once a month. Yesterday 15/02/16 I decided to wash my hair using the shampoo and conditioner that I have been using for years. So I noticed that my hair at the back left hand side till the middle was way shorted than all the other sides. Today 16/02/16 in the morning I realized that it is actually shorter while I was ironing it. So when I got to the office I called the salon spoke to the Manager and she said I should come and told her I will be there between 12:00 and 13:00. I arrived there and went to Kenny and showed him how my hair was and he claimed to have told me that was going to happen. So I told him if I knew I would have cut it from the stated. Asked him if he can help he said no and he did not even say sorry.
0
Replies (0)