DAMAGED MY HAIR

06/02/16 From 10:00am- 13:00pm my hair was treated by Kenny. Before he touched my hair it did not have patches. He said he will treat my hair so that it can be natural. I asked him if I should cut he said no, my hair was washed I don't know some of the products that were up in my hair. He asked me if I would like to blow dry it or dry curl. Then I said the dry curl and he said I can go two weeks with it and I asked him when I should come back he said at least once a month. Yesterday 15/02/16 I decided to wash my hair using the shampoo and conditioner that I have been using for years. So I noticed that my hair at the back left hand side till the middle was way shorted than all the other sides. Today 16/02/16 in the morning I realized that it is actually shorter while I was ironing it. So when I got to the office I called the salon spoke to the Manager and she said I should come and told her I will be there between 12:00 and 13:00. I arrived there and went to Kenny and showed him how my hair was and he claimed to have told me that was going to happen. So I told him if I knew I would have cut it from the stated. Asked him if he can help he said no and he did not even say sorry.