1 reviews | Active since Member
Island fresh. I'm very disappointed. Had I known what I know now, I would've not used your services and gone elsewhere. If I knew that you would just take my money and not deliver, I would've just steered clear of you.
I contacted you 2 days ago to enquire about my delivery because my order had not arrived on the set delivery date. You then responded that you can't deliver because my area is out of the delivery coverage. Why then did you deliver the last time I ordered from you? In may this year, I ordered for the first time and my order was delivered on time and I had no issues whatsoever. why did you not say then, 'sorry we cannot deliver as your area is outside coverage area'? Now all of a sudden when its convenient for you to take my money, you now tell me it's outside the coverage area. So convenient in fact that there's not even a contact number to call you on, how so convenient for you and so frustrating for your customers. I have sent numerous emails this morning and they are not getting responded to. I am so disappointed. What you are doing is so unethical and wrong. I hope that people read this review and steer clear far from Island fresh produce. People please be warned, if you are a first time customer, please think very carefully before using their services.