1 reviews | Active since Member
***PLEASE READ*** Was treated ABSOLUTELY BADLY today, Almost every person there ganged up and yelled at me for no reason except a kind lady by the name of Kittie who assisted me. Today I went home and cried at how badly I was treated. Spent like 10k there on windows but was given such a hard time to return 1 window that was R250 just because THEY gave me the WRONG receipt, they gave me my credit receipt and not the original receipt and screamed at me sooo much today when i tried explaining this, they repremanded me in front of everyone and the 3 guys by the door laughed and mocked at me as i stuttered when my anxiety kicked in, that part really broke me... sad how they treat people and the egos that exist within those walls. I'm a quiet person by nature, I can't fight back and I'm actually glad I didn't, May Allah/God have mercy on such people. How it's still operating and upholding the facade of being run by "holy" people... I will never understand... A suggestion: Please dont talk to customers with such disrespect, dont raise your voice at customers, dont click your tongues, dont repremand us like we are kids, And i understand that maybe your day is tiring etc, but please dont take that out on customers especially the long time loyal customers. Coz we all get the wrath of you'lls bad moods no matter how kind we are, and that's not a place I'd ever spend my hard earned money again...Won't step foot there again. I'd rather go to Jabulas, Hyper Hardware, Tom's or even drive miles to Malls tiles etc, worth the dignity!