1 reviews | Active since Member
I signed up for Betatrader in October. While trading, I started seeing a debit payment of R275 go off on my account. I checked my contract and saw that this was valid, although the salesman (Marcel) never mentioned this.
Later that month, the debit order went off twice. It has continued to go off for three times a month (occasionally four times) until this day.
Since the 12 January 2018, I have attempted to cancel the subscription (debit order). I called there offices and was told everytime to send an email to either ********** or ********** Not once have I received a response. The debit orders continue to go off.
Based on the other reviews on this site, I now understand that this is a scam.
I will continue my efforts to stop these debit orders and get my money back.
What I do require is:
1. Confirmation, accompanied by verifiable evidence, that my contract has been cancelled.
2. Confirmation, accompanied by verifiable evidence, that the monthly R275.00 debit order has been cancelled, and any debits to date have been refunded to me.
3. A verifiable physical address so that I may return the tablet.