1 reviews | Active since Member
We had the Isotherm Insulation done on two Ceilings and a few other smaller areas, over a year ago. At the time we were advised to use a person called Vivian and was told he is only person installing the product in Durban. Vivian was recommended to us by Isoboard Thermal Insulation Durban Branch (Unit 13, Rinaldo Industrial Park, 50 Moreland Drive, Redhill). Not too long after the installation one of the rooms, the ceiling started to warp in the middle, we called Vivian and he advised he will come out. To date he seems to be avoiding coming out and the ceiling has gotten worst, now we not sure if the product he installed is of poor quality or his workmanship as an installer for the product is the issue. We paid him a lot of money and he quoted us to do other areas, but after the issue with the one ceiling we have decided to hold off using the product.
I contacted the Company and have since been given the run around for now over a month on solving this issue. Last email I was told they will get hold of th