1 reviews | Active since Member
I have just received the worst customer service from Sandton city Istore because of classism. I walked into Istore on a Tuesday afternoon requesting a contract. I disclosed to the consultant Neo Kgotlagomang that I had just been to the Telkom Store and I opened two new Data lines for SIM cards and the consultant assured me that indeed it will not affect me as long as it was below the R1900 and guess what it did affect me in the worst way possible. So he completed the application and Telkom approved he also showed his manager the application who also gave him the green flag. As he went to fetch the device the compliance team instructed Neo that they wont give him the device as I have two other lines that I app**** for the very same day which I disclosed to him. According to istore this looked like a *****ulent action. Now I feel like I was being discriminated on because I’m a black woman, but that’s not the case. And then they did the worst thing ever they cancelled the contract without my permission *****ing me further by affecting my credit score negatively. I called Telkom and they told me there are no reasons why as to my contract was cancelled, now they are even ashamed to disclose their shameful act towards me. I feel *****ed over for real