Disgusted

I am so disgusted and disappointed in the service, attitude and time frames from Itatile Bryanston branch from SONIA.

Anyone this issue has been on going for a couple od months now.

I have been i repeat waiting for my rebate. I am in construction and bring millions of capital towards the itatile group and previously was advised that i would receive my rebate when the quarter was up. This was from at least from February 2025 i am still waiting.

Every time i speak with Sonia she says im dealing with th and issue but still have got nothing resolved. 2 months back she asvised on a Friday sir all is sorted out and you will receive your funds in couple days time. And i am still waiting up to today.

I have taken this action now as i am highly disappointed in the level of service. I make my clients drive from miles around to utilize this branch and this is the service we get and thanks back.