Itech lock you into contract and do not honour it

I signed a new deal with Itec for our company in Jan 2023. they stopped providing toner in Dec 23 and have charged me monthly for rental for over a year despite the numerous complaints to the customer service consultant (Tshepo) and Daryl.

Two ladies came to see us over a week ago to try and fix the matter. Not sure what the result will be but we have no feedback with regards to the money we were ****** of for over a year!

Itec, surely you must be ethical. You lock us into contracts and do not provide the service? That is pathetic!