Missing TV bracket after I received my item back.

Hi, I have had an issue with my TV in May just before the warranty expired. I sent my TV back with the TV bracket as it's Takealots policy to send everything back when you return an item. I got my TV back in June with only half of the TV bracket. I complained to Takealot. A month later they deliver the TV bracket only to deliver the half I have already received. I complained again and each time you get feedback that they are waiting on the supplier to get back to them and then no feedback is provided this query has been going on since June and we are in October now. I'm really disgusted by the level of service and lack of communication received with this.