BAD CUSTOMER SERVICE.

If I could put negative 0 star cause that what this bank deserves. I relocated from Durban to Jhb and when I went last month I only had my drivers License and the lady at help desk turned me away. Even when I explained I have my drivers License and I do have a copy of my ID she was rude and not having it. I even asked at least can I get help with setting up internet banking since I stay in Jhb and do not know when I will be in durban again, still she said no and just turned me away from the door. Like what kind of customer service is that. Now just because they do not have branches in JHB I can not be helped. If this is how you treating us young customers, I wonder how you'll are treating our elderly