Ithuba Lottery
1.4|0 reviews
Responds in 69 hours 18 min
MM
Morena M
1 reviews | Active since Member
17 Feb 2026, 17:31
Account Blocked
My account has been blocked for months and can't reset the password. No help on helpline either
Helpful (0)
Replies (53)0
Replies (53)Ithuba Lottery's replyOfficial
18 Feb 2026, 14:05 Thank you for bringing this matter to our attention.
We understand how frustrating it can be to experience difficulty accessing your account, and we sincerely apologise for the inconvenience this has caused.
After reviewing your profile, we identified that your wallet was automatically locked by the system after multiple incorrect password attempts. This is a security measure designed to protect your account and funds from unauthorised access.
We are pleased to confirm that we have now assisted you through the password recovery process and your account access has been successfully restored. You should now be able to log in and access your wallet as normal.
If you experience any further difficulty, please do not hesitate to contact us directly so we can assist you promptly. Your security and satisfaction remain our priority.
Thank you for your patience and for playing with us.
Phanda Pusha Play!
We understand how frustrating it can be to experience difficulty accessing your account, and we sincerely apologise for the inconvenience this has caused.
After reviewing your profile, we identified that your wallet was automatically locked by the system after multiple incorrect password attempts. This is a security measure designed to protect your account and funds from unauthorised access.
We are pleased to confirm that we have now assisted you through the password recovery process and your account access has been successfully restored. You should now be able to log in and access your wallet as normal.
If you experience any further difficulty, please do not hesitate to contact us directly so we can assist you promptly. Your security and satisfaction remain our priority.
Thank you for your patience and for playing with us.
Phanda Pusha Play!
Best regards,
Ithuba Lottery's reply18 Feb 2026, 14:05
Official
Thank you for bringing this matter to our attention.
We understand how frustrating it can be to experience difficulty accessing your account, and we sincerely apologise for the inconvenience this has caused.
After reviewing your profile, we identified that your wallet was automatically locked by the system after multiple incorrect password attempts. This is a security measure designed to protect your account and funds from unauthorised access.
We are pleased to confirm that we have now assisted you through the password recovery process and your account access has been successfully restored. You should now be able to log in and access your wallet as normal.
If you experience any further difficulty, please do not hesitate to contact us directly so we can assist you promptly. Your security and satisfaction remain our priority.
Thank you for your patience and for playing with us.
Phanda Pusha Play!
We understand how frustrating it can be to experience difficulty accessing your account, and we sincerely apologise for the inconvenience this has caused.
After reviewing your profile, we identified that your wallet was automatically locked by the system after multiple incorrect password attempts. This is a security measure designed to protect your account and funds from unauthorised access.
We are pleased to confirm that we have now assisted you through the password recovery process and your account access has been successfully restored. You should now be able to log in and access your wallet as normal.
If you experience any further difficulty, please do not hesitate to contact us directly so we can assist you promptly. Your security and satisfaction remain our priority.
Thank you for your patience and for playing with us.
Phanda Pusha Play!
Best regards,