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Itickets.co.za
Unclaimed Business
I
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Itickets.co.za
Itickets.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Itickets.co.za across 33 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKP
Kay P
1 reviews | Active since Jan 2020
15 Nov 2025, 16:38
BLUE Concert Ticket Refund
I have made numerous attempts to attain my refund for the Tickets I purchased for the BLUE concert that was initially postponed and later canceled. There was no formal communication from iTickets sent to my registered account email to inform me that the concert was canceled and when kept checking online it showed that it was scheduled for the 14/10/2025. Thereafte, whilst searching for the ticket download link I came across a notice that indicated that the concert was canceled and that I must contact a personal email related to Cool Concerts for my ticket refund. It's been a month and I have sent numerous emails to wynanddevilliers@outlook.com which was the email address given to request the refund. This is poor service and I am really irritated with the lack of response. I want my REFUND!!!
Helpful (0)
|Replies (0)KP
Kay P
1 reviews | Active since Jan 2020
15 Nov 2025, 16:38
BLUE Concert Ticket Refund
I have made numerous attempts to attain my refund for the Tickets I purchased for the BLUE concert that was initially postponed and later canceled. There was no formal communication from iTickets sent to my registered account email to inform me that the concert was canceled and when kept checking online it showed that it was scheduled for the 14/10/2025. Thereafte, whilst searching for the ticket download link I came across a notice that indicated that the concert was canceled and that I must contact a personal email related to Cool Concerts for my ticket refund. It's been a month and I have sent numerous emails to wynanddevilliers@outlook.com which was the email address given to request the refund. This is poor service and I am really irritated with the lack of response. I want my REFUND!!!
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Replies (0)LJ
Lumka J
1 reviews | Active since Jan 2020
16 Oct 2025, 18:58
Is This a ****?
I bought tickets for the Blue show and now I’m chasing the refund since the show was canceled but no luck. I received a prompt email back telling me to contact a personal email about the refund and someone will get in touch. When I reach out via phone call the call goes straight to voicemail. The show was first postponed and now finally canceled it only right for me to get my refund. I also had to find out online that the show was canceled. There was no communication sent out via the platform I purchased my tickets on. This is bad service and I will never purchase tickets on iTicket.co.za again. Why do I have to chase ?
Helpful (0)
|Replies (0)LJ
Lumka J
1 reviews | Active since Jan 2020
16 Oct 2025, 18:58
Is This a ****?
I bought tickets for the Blue show and now I’m chasing the refund since the show was canceled but no luck. I received a prompt email back telling me to contact a personal email about the refund and someone will get in touch. When I reach out via phone call the call goes straight to voicemail. The show was first postponed and now finally canceled it only right for me to get my refund. I also had to find out online that the show was canceled. There was no communication sent out via the platform I purchased my tickets on. This is bad service and I will never purchase tickets on iTicket.co.za again. Why do I have to chase ?
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Replies (0)CC
Chantel C
1 reviews | Active since Jan 2020
5 May 2025, 09:46
Bad Service
So my fiancé bought me tickets to a concert which in turn was then rescheduled and now i can't go, so they refusing to refund me cause they say it must go through Cool Concerts and Cool Concerts say no its for ITickets. How unacceptable, first they postpone, then reschedule and now promised refund with NO refund.
Helpful (0)
|Replies (0)CC
Chantel C
1 reviews | Active since Jan 2020
5 May 2025, 09:46
Bad Service
So my fiancé bought me tickets to a concert which in turn was then rescheduled and now i can't go, so they refusing to refund me cause they say it must go through Cool Concerts and Cool Concerts say no its for ITickets. How unacceptable, first they postpone, then reschedule and now promised refund with NO refund.
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Replies (0)HG
Hendrik G
1 reviews | Active since Jan 2020
5 May 2025, 09:13
Is this theft? Money not being refunded for show tickets when show is cancelled.
We purchased 5 tickets for the Steve Hofmeyer IKOON concert on 29 March 2025 that got cancelled/postponed at the DHL Stadium Cape Town. The new date in October does not suit us and as such we have requested a refund from TopTickets. However TopTickets claim iTickets need to refund us, as the funds are in escrow with iTickets. At this time, between TopTickets and iTickets I am R1,812.50 out of pocket - supposedly ****** from me! How is it that money can be taken for a service to be delivered and when that service is not delivered, the money simply can be held, in other words, ******!
Helpful (0)
|Replies (0)HG
Hendrik G
1 reviews | Active since Jan 2020
5 May 2025, 09:13
Is this theft? Money not being refunded for show tickets when show is cancelled.
We purchased 5 tickets for the Steve Hofmeyer IKOON concert on 29 March 2025 that got cancelled/postponed at the DHL Stadium Cape Town. The new date in October does not suit us and as such we have requested a refund from TopTickets. However TopTickets claim iTickets need to refund us, as the funds are in escrow with iTickets. At this time, between TopTickets and iTickets I am R1,812.50 out of pocket - supposedly ****** from me! How is it that money can be taken for a service to be delivered and when that service is not delivered, the money simply can be held, in other words, ******!
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Replies (0)AL
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Maya H
1 reviews | Active since Jan 2020
31 Mar 2025, 17:04
No Itickets!!! Do better!
Dear iTickets Team, I am writing to express my deep frustration regarding a recent issue I encountered while attempting to purchase tickets for the Afrikaans is Groot event. After patiently waiting in the online queue for an extended period, I followed all the necessary steps, including completing the payment process, with everything seemingly in order on my side. However, when redirected to the next page, I did not receive any confirmation of my purchase, and no payment was processed. This is a clear issue on your end. I am not the only one experiencing this problem; many others have voiced similar complaints, which only intensifies my frustration. What actions are you taking to resolve this matter? It's unacceptable to simply shrug this off without addressing the underlying issue with your system. As a ticket supplier, it is your responsibility to ensure a seamless process for customers, and it is clear that your system is not functioning correctly. This is also not my first query!!! I expect a prompt resolution and some form of compensation or alternative solution for the inconvenience caused.
Helpful (0)
|Replies (0)MH
Maya H
1 reviews | Active since Jan 2020
31 Mar 2025, 17:04
No Itickets!!! Do better!
Dear iTickets Team, I am writing to express my deep frustration regarding a recent issue I encountered while attempting to purchase tickets for the Afrikaans is Groot event. After patiently waiting in the online queue for an extended period, I followed all the necessary steps, including completing the payment process, with everything seemingly in order on my side. However, when redirected to the next page, I did not receive any confirmation of my purchase, and no payment was processed. This is a clear issue on your end. I am not the only one experiencing this problem; many others have voiced similar complaints, which only intensifies my frustration. What actions are you taking to resolve this matter? It's unacceptable to simply shrug this off without addressing the underlying issue with your system. As a ticket supplier, it is your responsibility to ensure a seamless process for customers, and it is clear that your system is not functioning correctly. This is also not my first query!!! I expect a prompt resolution and some form of compensation or alternative solution for the inconvenience caused.
0
Replies (0)OB
Octavia B
1 reviews | Active since Jan 2020
18 Mar 2025, 10:53
Stay Away
Bongekile Tsawulwayo has engaged private investigators in an effort to damage my reputation, initially by attempting to undermine me. The investigative materials, including photos and videos, have been disseminated publicly, some of which contain footage of children. Bongekile Tsawulwayo’s actions appear to be focused on tarnishing the reputations of others by conducting extensive research on their family members, ********ly accessing birth and death records, and distributing sensitive information with the intent to harm. She has also subjected me to persistent ***ual harassment, implying that compliance with her demands would allow me to reclaim my identity. She has ***ually harassed me in an attempt to right any wrongs. Today, she informed me of her intention to visit my late mother’s grave.
Helpful (0)
|Replies (0)OB
Octavia B
1 reviews | Active since Jan 2020
18 Mar 2025, 10:53
Stay Away
Bongekile Tsawulwayo has engaged private investigators in an effort to damage my reputation, initially by attempting to undermine me. The investigative materials, including photos and videos, have been disseminated publicly, some of which contain footage of children. Bongekile Tsawulwayo’s actions appear to be focused on tarnishing the reputations of others by conducting extensive research on their family members, ********ly accessing birth and death records, and distributing sensitive information with the intent to harm. She has also subjected me to persistent ***ual harassment, implying that compliance with her demands would allow me to reclaim my identity. She has ***ually harassed me in an attempt to right any wrongs. Today, she informed me of her intention to visit my late mother’s grave.
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Replies (0)DE