Itickets.co.za
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Itickets.co.za
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencecS
chalaine S
1 reviews | Active since May 2026
11 May 2026, 09:57
itickets refund
bought tickets for 100% retro show 09may 2026, sunbet arena time square pretroia, no show request refund
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chalaine S
1 reviews | Active since May 2026
11 May 2026, 09:57
itickets refund
bought tickets for 100% retro show 09may 2026, sunbet arena time square pretroia, no show request refund
0
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Anonymous
1 reviews | Active since Jun 2016
6 May 2026, 15:07
iTickets ripping people off
Absolutely appalled with them. I bought 'Early bird special' tickets x 4 in 2024 for the CTC Country Music Festival in CPT 2025. They obviously couldn't get the artists they promised so then postponed the show to middle of the week (Wed) from a saturday which I am sure most couldn't make.. We had bought flights and paid for accommodation in advance based on their first concert dates.. lost big time on the flights as we couldn't get a refund and Airlink made sure they *****ed us over when we tried to retain something from those flights. The show was then moved again and I couldn't stand it anymore, I couldn't give the tickets away so asked them for a refund. They said up to 21 days for my refund. It is now 3 months and every time you follow up you're given their robot mailer they send out, not even addressed to my name.. just thanking me for my continued patience and assuring me it is taking a long time to process the refunds. I am appalled at the shoddy treatment, I want my refund and will NEVER use Itickets again or buy an early bird anything.
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Anonymous
1 reviews | Active since Jun 2016
6 May 2026, 15:07
iTickets ripping people off
Absolutely appalled with them. I bought 'Early bird special' tickets x 4 in 2024 for the CTC Country Music Festival in CPT 2025. They obviously couldn't get the artists they promised so then postponed the show to middle of the week (Wed) from a saturday which I am sure most couldn't make.. We had bought flights and paid for accommodation in advance based on their first concert dates.. lost big time on the flights as we couldn't get a refund and Airlink made sure they *****ed us over when we tried to retain something from those flights. The show was then moved again and I couldn't stand it anymore, I couldn't give the tickets away so asked them for a refund. They said up to 21 days for my refund. It is now 3 months and every time you follow up you're given their robot mailer they send out, not even addressed to my name.. just thanking me for my continued patience and assuring me it is taking a long time to process the refunds. I am appalled at the shoddy treatment, I want my refund and will NEVER use Itickets again or buy an early bird anything.
0
Replies (0)KP
Kay P
1 reviews | Active since Nov 2025
15 Nov 2025, 18:38
BLUE Concert Ticket Refund
I have made numerous attempts to attain my refund for the Tickets I purchased for the BLUE concert that was initially postponed and later canceled. There was no formal communication from iTickets sent to my registered account email to inform me that the concert was canceled and when kept checking online it showed that it was scheduled for the 14/10/2025. Thereafte, whilst searching for the ticket download link I came across a notice that indicated that the concert was canceled and that I must contact a personal email related to Cool Concerts for my ticket refund. It's been a month and I have sent numerous emails to *** which was the email address given to request the refund. This is poor service and I am really irritated with the lack of response. I want my REFUND!!!
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Kay P
1 reviews | Active since Nov 2025
15 Nov 2025, 18:38
BLUE Concert Ticket Refund
I have made numerous attempts to attain my refund for the Tickets I purchased for the BLUE concert that was initially postponed and later canceled. There was no formal communication from iTickets sent to my registered account email to inform me that the concert was canceled and when kept checking online it showed that it was scheduled for the 14/10/2025. Thereafte, whilst searching for the ticket download link I came across a notice that indicated that the concert was canceled and that I must contact a personal email related to Cool Concerts for my ticket refund. It's been a month and I have sent numerous emails to *** which was the email address given to request the refund. This is poor service and I am really irritated with the lack of response. I want my REFUND!!!
0
Replies (0)LJ
Lumka J
1 reviews | Active since Oct 2025
16 Oct 2025, 20:58
Is This a ****?
I bought tickets for the Blue show and now I’m chasing the refund since the show was canceled but no luck. I received a prompt email back telling me to contact a personal email about the refund and someone will get in touch. When I reach out via phone call the call goes straight to voicemail. The show was first postponed and now finally canceled it only right for me to get my refund. I also had to find out online that the show was canceled. There was no communication sent out via the platform I purchased my tickets on. This is bad service and I will never purchase tickets on iTicket.co.za again. Why do I have to chase ?
Helpful (0)
|Replies (0)LJ
Lumka J
1 reviews | Active since Oct 2025
16 Oct 2025, 20:58
Is This a ****?
I bought tickets for the Blue show and now I’m chasing the refund since the show was canceled but no luck. I received a prompt email back telling me to contact a personal email about the refund and someone will get in touch. When I reach out via phone call the call goes straight to voicemail. The show was first postponed and now finally canceled it only right for me to get my refund. I also had to find out online that the show was canceled. There was no communication sent out via the platform I purchased my tickets on. This is bad service and I will never purchase tickets on iTicket.co.za again. Why do I have to chase ?
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Replies (0)