

Itouch SA Itouch Health and Beauty Pain Relief Solution
Based on recent customer reviews, Itouch SA Itouch Health and Beauty Pain Relief Solution is widely praised for its effective pain relief devices and outstanding in-person sales staff. Customers consistently describe immediate pain reduction and friendly, knowledgeable sales consultants. However, a recurring concern involves poor after-sales communication and unresolved warranty or follow-up issues, which contrast sharply with the positive purchase experience.
TrustIndex
0
Ranking
#12
in Medical Aid
NPS Score
23
Recommended: Likely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I purchased a product from them at the Eid Fest at Galager Estates. My wife and I ate now yrying for 4 weeks to get the E-book. The staff member who managers this is so *********** and gives me an excuse every day. Do not ytst this company at all as theeie after sales service is non existence.
1 reviews | Active since Jan 2020
I purchased a product from them at the Eid Fest at Galager Estates. My wife and I ate now yrying for 4 weeks to get the E-book. The staff member who managers this is so *********** and gives me an excuse every day. Do not ytst this company at all as theeie after sales service is non existence.
1 reviews | Active since Jan 2020
Firstly, I can't believe it is a portable device and how convenient that is. But that would be pretty useless if the battery didn't last. So I am extremely impressed with how long the battery last. The WhatsApp help desk is very quick and efficient as well. I haven't even been able to put the strengh up past 4 bars yet. Its amazing. Also the two output can be set to different strengths. I have to admit, I thought that it was a trick or something that the sales guy had some other unit, but my unit is is the same and works absolutely amazingly. I can definitely recommend this device and im looking forward to pain relief on many levels...
1 reviews | Active since Jan 2020
Firstly, I can't believe it is a portable device and how convenient that is. But that would be pretty useless if the battery didn't last. So I am extremely impressed with how long the battery last. The WhatsApp help desk is very quick and efficient as well. I haven't even been able to put the strengh up past 4 bars yet. Its amazing. Also the two output can be set to different strengths. I have to admit, I thought that it was a trick or something that the sales guy had some other unit, but my unit is is the same and works absolutely amazingly. I can definitely recommend this device and im looking forward to pain relief on many levels...
1 reviews | Active since Jan 2020
I bought the Touch-X devise as it received very good reviews for product quality and overall client services. My device was delivered to my door and no charge and have since received the e-book. I am confident that the product will aid my recovery from muscle injuries sustained during a pubic rami fracture.
1 reviews | Active since Jan 2020
I bought the Touch-X devise as it received very good reviews for product quality and overall client services. My device was delivered to my door and no charge and have since received the e-book. I am confident that the product will aid my recovery from muscle injuries sustained during a pubic rami fracture.
1 reviews | Active since Jan 2020
The iTouch team are professional and the purchase experience was smooth and simple. All information was shared and I was kept up to date all along the way via Whatsapp and email.
1 reviews | Active since Jan 2020
The iTouch team are professional and the purchase experience was smooth and simple. All information was shared and I was kept up to date all along the way via Whatsapp and email.
Based on recent customer reviews, Itouch SA Itouch Health and Beauty Pain Relief Solution is widely praised for its effective pain relief devices and outstanding in-person sales staff. Customers consistently describe immediate pain reduction and friendly, knowledgeable sales consultants. However, a recurring concern involves poor after-sales communication and unresolved warranty or follow-up issues, which contrast sharply with the positive purchase experience.
Itouch SA Itouch Health and Beauty Pain Relief Solution's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Staff Quality. Sales staff are consistently named and praised as friendly, knowledgeable, and patient. Customers highlight detailed product demonstrations and a professional, welcoming purchase experience across multiple expo and retail locations.
The most common complaint about Itouch SA Itouch Health and Beauty Pain Relief Solution, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Payments & Account Management. While pricing at expos is seen as fair, complaints emerge around misleading medical aid claim promises and unresolved warranty issues tied to serial number problems, damaging trust in post-purchase financial dealings.
Itouch SA Itouch Health and Beauty Pain Relief Solution has a TrustIndex of 0 out of 10 on Hellopeter, based on 90 reviews in the last 12 months. Hellopeter has tracked Itouch SA Itouch Health and Beauty Pain Relief Solution across 239 total reviews. How is the TrustIndex calculated? →
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