Warning: Stay away from this company

I gave 1 star because it won't allow lower than that. So out bakkie gets ******, we phone them immediatley and within 3 minutes it had disappeared from the system. itrack's perceived response is "not our problem, we don't care". Now to make things worse I have to pay for a service I clearly didn't get for a vehicle I now no longer have. Their response we have hundreds of companies that are happy with our services, so my being unhappy obviously means nothing. Another case of might is right and to hell with the small guy as long as we have your money we will keep you on a line. I have now been waiting for over a week for a call back. This morning I was promised a call back within 15 minutes and guess what it is over an hour already and NOTHING again.