GS
Gary S
Active since Feb 2012
16
Reviews
0
Industries
Reviews
16 reviews1 month ago
So I have been waiting for the OTP so I can log in to create a review since 22h00 last night
So I have been waiting for the OTP so I can log in to create a review since 22h00 last night. Tried again this morning and still no OTP. Service in SA is getting worse and worse when the people who are supposed to be there to take complaints are as bad as everyone else.
53 replies
24 months ago
One Plan Pet *******
Their modus operandi is to decline your claim for all sorts of reasons, the format is not PDF when you can clearly see it is on THEIR app. The dog's name is misspelt, think of a reason, they will use it to decline your claim. And they are clever, if the claim is declined you cannot claim again because it works on the app and then just says you are in arrears. I have claimed a handful of times and have NOT ONCE had a claim approved with no drama. **** artists
53 replies
29 months ago
Warning: Stay away from this company
I gave 1 star because it won't allow lower than that. So out bakkie gets ******, we phone them immediatley and within 3 minutes it had disappeared from the system. itrack's perceived response is "not our problem, we don't care". Now to make things worse I have to pay for a service I clearly didn't get for a vehicle I now no longer have. Their response we have hundreds of companies that are happy with our services, so my being unhappy obviously means nothing. Another case of might is right and to hell with the small guy as long as we have your money we will keep you on a line. I have now been waiting for over a week for a call back. This morning I was promised a call back within 15 minutes and guess what it is over an hour already and NOTHING again.
0 replies
33 months ago
Great service
The service received from Fleet VIP Solutions and my claim handler Xolani, was very good. We were informed and updated every step of the way. The end result on vehicle repairs was also very good and Fleet VIP took extra car to go through my vehicle and ensure everything that needed to be done was done with excellence. My car almost feels like it is new again. Thank you so much team!
0 replies
34 months ago
Standard Bank Home Loans. BUYER beware
Don't dare get a home loan from Standard Bank. Have been with them for almost 2 decades. They never miss a chance to treat you like dirt. They send you statements in a format that you cannot read vm3. files. Then tell you they have sent your statements over and over and call you a ****. They ***** bond payments and harass you for your arrears when they have messed up AND LOST YOUR PAYMENTS. And you guessed it. You cannot get a statement you can read. Next stop Banking Ombud. BEWARE
60 replies
34 months ago
NEVER USE FEDHEALTH
Worst medical aid in the world. I have a problem with my left knee, need knee replacement surgery. Got told not covered on my plan but I can try and get it approved with a motivation from the doctor. Got the doctor to do the motivation and sent it in, got told again no not covering it, then got told to get the doctor to submit a motivation himself (all this is told to you by the call centre) Doctor submitted the motivation again the answer was no. Then I was told to apply for an upgrade to my plan (again by the call centre), I did this and guess what same story no we won't allow you to upgrade. I think the call centre people just say whatever they can to get you off the phone. I am now at a point where just getting up off a chair takes about 15 minutes, walking is a problem and I am living on painkillers and anti inflamatories. I WOULD LIKE TO WARN ANYONE THINKING OF USING FEDHEALTH TO THINK AGAIN, NO MEDICAL AID WOULD BE BETTER AS YOU WOULD AT LEAST STILL HAVE YOUR MONEY.
60 replies
41 months ago
A bus company that should never be used
I unfortunately have to give you 1 star as won't allow no stars. I have never seen such shocking service in all my time alive. A bus that should have left Jo'burg at 18h45 still hasn't arrived to collect passengers at 22h50. No one can tell us what is happening and if you call the 011 611 8000 number all they tell you is the bus has just left the gate, that was at 20h57, obviously a lie as when I phoned again at 22h50 they told me again it was on its way to pick up passengers. I will definitely be looking for a different company to use for my staff in future. If we were told what was happening from the start and given some idea of how long the wait would be we wouldn't have minded but NO lets rather lie to people because we have already got their money who cares. GET YOUR ACT TOGETHER you are just like the ANC government totally useless!!!!
0 replies
45 months ago
Best urologist in Jo'burg
The best urologist I have ever dealt with, and there have been a few. From his receptionist to to all the hospital staff involved I have always received excellent care. He has been my urologist for at least 10 years now!
0 replies
48 months ago
Shocking service
So here we go again, it is now 3 weeks since I handed my Asus gaming laptop in and still no one can tell me when I will get it back, or better still tell me what is the status of it. I get a CC'ed email asking the supplier for an update and that is all. They don't even respond to complaints on their website, they tell you the "relevant department will contact you" and guess what no contact whatsoever. I'm over it. Refund my money and keep your laptop. Again the reference numbers are as follows : IC-ASUS-20220412-3221 and complaint reference 9000245290.
0 replies
49 months ago
Pathetic service
I handed my laptop in at the Clearwater branch on the 12th of April, it is now the 20th and I still don't have a refence number as the laptop is still at the branch. When I questioned why it hadn't been sent in I was given rubbish excuse they can't read the invoice and the branch I bought it from (Hemingways in East London) computer crashed so they can't get the invoice. I have had to phone in for updates. I was promised a call with a reference number and still nothing. My next move is to contact ASUS and ask them if this is the sort of service they are happy with
0 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
14 (87.5%)