1 reviews | Active since Member
My system was installed in December just before Christmas of 2023. I called Chantell and Johan was at my place the next day. Quote was done and the deposit paid. Installation was complete within 10days. I was super excited until it was Christmas and the system tripped. I made a call to Chantell and Johan called and logged into the system to check and reset. So my system worked and tripped a few times over for the next 3 months. Johan, Chantell and the team always responded to every call and assisted to get me back online until we found out that there was something wrong with the inverter which also caused problems on the BMS in the batteries. Johan removed the batteries and the inverter and returned it to the supplier under warranty. They reinstalled the unit within 7 days and up until now the system works perfectly. I will support and recommend this company to anyone mainly because of the backup and service that you will get from this company. I’ve also recommended them to brother in-law and he also installed a much bigger system with them as well. I’m so pleased to have installed my system with Its Home Electrical. Well done team