A terrible attitude with even worse customer service

I wouldn’t recommend it unless you don’t mind dealing with bad attitude and even worse service delivery. This lady doesn’t care about customer service at all. She lied about Courier guy having issues whilst she didn’t send the hair to me I had to drive to her only to get some washed up wig that was coming undone immediately after I received it. I have to take out more money to have the wig fixed (if it can be fixed). She wasn’t even apologetic after making me wait over a week waiting for just a tracking number only to send me one that doesn’t exist because she probably didn’t bother sending the wigs in the first place. I paid for the wigs around the 15th of July and I had initially said I would collect but I was unable to do so then I communicated 24 August for her to please send the wigs to me via Courier she only sent the fake tracking number 7 September without any apology or explanation. I can’t imagine if I was in another province dealing with Itu. If I could rate her Zero I would because wow! I was still expected to be “respectful” after someone takes my money, doesn’t communicate anything tangible and then proceeds to give me washed up hair, then tell me I didn’t call I just rocked up so I couldn’t have expected her to be done with the hair, the hair doesn’t even looked like it can be saved.