Waiting foe 11 years for policy to pay out . This is Bad service at its best
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IUA Business Solutions's replyOfficial
06 May 2026, 13:31
Dear Ronel,
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards, IUA COMPLAINTS TEAM
Best regards,
IUA Business Solutions's reply06 May 2026, 13:31
Official
Dear Ronel,
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards, IUA COMPLAINTS TEAM
Best regards,
IUA Business Solutions's replyOfficial
11 May 2026, 07:39
Dear Ronel,
We would like to take this opportunity to thank you for making us aware of your experience and we apologise for any inconvenience caused. We regret to inform you that your claim remains declined.
Kind Regards IUA COMPLAINTS TEAM
Best regards,
IUA Business Solutions's reply11 May 2026, 07:39
Official
Dear Ronel,
We would like to take this opportunity to thank you for making us aware of your experience and we apologise for any inconvenience caused. We regret to inform you that your claim remains declined.