Iwisa Maize Meal
1.1|42 reviews
P
Princess
1 reviews | Active since Member
04 Mar 2025, 12:56
Worms in Iwisa mazie meal
I made purchases at the shoprite in Boksburg town(256 Commissioner St, Boksburg, 1459)on the 28th of Feb...on the 3rd March I was preparing to make dinner for my family and discovered brown shells on the side of the pack and worms in and around the mealie meal(Iwisa).
On the package the expiry date is July 2025. How are there worms in a product i purchased two days ago.
I have a video with a. time stamps and my slip.
This situation raises serious health concerns, as the consumption of such contaminated food could lead to food poisoning and other serious health issues for your customers.
This is the most disgusting experience and I really didn't expect this from Shoprite or Iwisa as I proud your businesses for its work.
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Replies (71)Iwisa Maize Meal's replyOfficial
04 Mar 2025, 13:32Good day James,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care LineCustomercare@premierfmcg.com0860 122 300
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care LineCustomercare@premierfmcg.com0860 122 300
Best regards,
Iwisa Maize Meal's reply04 Mar 2025, 13:32
Official
Good day James,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care LineCustomercare@premierfmcg.com0860 122 300
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care LineCustomercare@premierfmcg.com0860 122 300
Best regards,