Replied to 80% of negative reviews
Reply time on negative reviews: 2 hours 7 min
TrustIndex
0
Ranking
#53
in Retail
Avg Reply
2h 7m
NPS Score
-100
Recommended: Unlikely
Replied to 80% of negative reviews
Reply time on negative reviews: 2 hours 7 min
May '25 - Apr '26
Iwisa Maize Meal has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. They reply to 80% of negative reviews, typically within 2 hours 7 min. Hellopeter has tracked Iwisa Maize Meal across 42 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We recently purchased Iwisa Maize Meal from Shoprite Gezina, and while cooking today, I was shocked to discover a pink, round substance in the pot. Further inspection of the bag revealed more of these foreign objects. I've taken pictures as evidence. Notably, the product's expiry date is September 15, 2026. I'm extremely disappointed, as Iwisa was previously my go-to maize meal brand. What's going on, Iwisa?
1 reviews | Active since Jan 2020
We recently purchased Iwisa Maize Meal from Shoprite Gezina, and while cooking today, I was shocked to discover a pink, round substance in the pot. Further inspection of the bag revealed more of these foreign objects. I've taken pictures as evidence. Notably, the product's expiry date is September 15, 2026. I'm extremely disappointed, as Iwisa was previously my go-to maize meal brand. What's going on, Iwisa?
1 reviews | Active since Jan 2020
Since I have report the matter that could have harmed and my family because of food poisoning they still havent communicated with me finding pantry moth larvae inside their porridge and we even consumed it my ref CAS-2026-X7T2W9
1 reviews | Active since Jan 2020
Since I have report the matter that could have harmed and my family because of food poisoning they still havent communicated with me finding pantry moth larvae inside their porridge and we even consumed it my ref CAS-2026-X7T2W9
1 reviews | Active since Jan 2020
Yesterday I bought a 1kg maize meal cooked it and ate with my family because we trusted the brand this morning again we try to make soft porridge only to realise this pack had pantry moth larvae in those small worms please assist even sent them an email attached maize picture and slip where I bought it
1 reviews | Active since Jan 2020
Yesterday I bought a 1kg maize meal cooked it and ate with my family because we trusted the brand this morning again we try to make soft porridge only to realise this pack had pantry moth larvae in those small worms please assist even sent them an email attached maize picture and slip where I bought it
1 reviews | Active since Jan 2020
Came across insects and what looks like webs inside thier 5kg package and manufacturing date 25 feb 2025 Expiry date 25 Feb 2026, jerrrrr never been so disappointed 😞 And they don't respond to their emails...
1 reviews | Active since Jan 2020
Came across insects and what looks like webs inside thier 5kg package and manufacturing date 25 feb 2025 Expiry date 25 Feb 2026, jerrrrr never been so disappointed 😞 And they don't respond to their emails...
1 reviews | Active since Jan 2020
I purchased 5kg Iwisa Maize Meal from Shoprite Chris Hani Mall, (with my very last money) to say the least , this was April 30, 2025. The next day May 1 , 2025 , my mother decided to make porridge for my little one ,as she was stirring the maize meal into the water she saw worms 🪱. Mind you this would have been fed to my little one. This is very disappointing given the fact that this has been reviewed before and the issue still persist which means nothing is being done about this. I will most probably get and automated response a like everyone else. Very Unhappy Customer
1 reviews | Active since Jan 2020
I purchased 5kg Iwisa Maize Meal from Shoprite Chris Hani Mall, (with my very last money) to say the least , this was April 30, 2025. The next day May 1 , 2025 , my mother decided to make porridge for my little one ,as she was stirring the maize meal into the water she saw worms 🪱. Mind you this would have been fed to my little one. This is very disappointing given the fact that this has been reviewed before and the issue still persist which means nothing is being done about this. I will most probably get and automated response a like everyone else. Very Unhappy Customer
1 reviews | Active since Jan 2020
Contaminated Food with worms and spider webs - Iwisa Maize Meal I am writing to express my disappointment and concern after discovering contaminants in my Iwisa Maze Meal purchased it on the 10/03/2025. I bought it at Spar Langenhoven Park, Bloemfontein.When i opened the maize meal just 15 minutes after I bought it, I saw tonnes of worms crawling and spiders webs in the maize meal
1 reviews | Active since Jan 2020
Contaminated Food with worms and spider webs - Iwisa Maize Meal I am writing to express my disappointment and concern after discovering contaminants in my Iwisa Maze Meal purchased it on the 10/03/2025. I bought it at Spar Langenhoven Park, Bloemfontein.When i opened the maize meal just 15 minutes after I bought it, I saw tonnes of worms crawling and spiders webs in the maize meal
1 reviews | Active since Jan 2020
I made purchases at the shoprite in Boksburg town(256 Commissioner St, Boksburg, 1459)on the 28th of Feb...on the 3rd March I was preparing to make dinner for my family and discovered brown shells on the side of the pack and worms in and around the mealie meal(Iwisa). On the package the expiry date is July 2025. How are there worms in a product i purchased two days ago. I have a video with a. time stamps and my slip. This situation raises serious health concerns, as the consumption of such contaminated food could lead to food poisoning and other serious health issues for your customers. This is the most disgusting experience and I really didn't expect this from Shoprite or Iwisa as I proud your businesses for its work.
1 reviews | Active since Jan 2020
I made purchases at the shoprite in Boksburg town(256 Commissioner St, Boksburg, 1459)on the 28th of Feb...on the 3rd March I was preparing to make dinner for my family and discovered brown shells on the side of the pack and worms in and around the mealie meal(Iwisa). On the package the expiry date is July 2025. How are there worms in a product i purchased two days ago. I have a video with a. time stamps and my slip. This situation raises serious health concerns, as the consumption of such contaminated food could lead to food poisoning and other serious health issues for your customers. This is the most disgusting experience and I really didn't expect this from Shoprite or Iwisa as I proud your businesses for its work.
1 reviews | Active since Jan 2020
2 weeks ago l noticed spider webs and small worms in my pap and l decided to just chuck the whole bag away and assumed maybe we had not stored it well. I bought another bag a few days ago, and my son noticed a worm in his plate this afternoon. 😡😡😡 We have been eating this mealie meal and after checking the bag, l see a few worms just swimming around the bag!!! How do you sell contaminated food?? I need you to replace the bag l threw away and well and the half contaminated bag l bought last week!! This is unacceptable!!!
1 reviews | Active since Jan 2020
2 weeks ago l noticed spider webs and small worms in my pap and l decided to just chuck the whole bag away and assumed maybe we had not stored it well. I bought another bag a few days ago, and my son noticed a worm in his plate this afternoon. 😡😡😡 We have been eating this mealie meal and after checking the bag, l see a few worms just swimming around the bag!!! How do you sell contaminated food?? I need you to replace the bag l threw away and well and the half contaminated bag l bought last week!! This is unacceptable!!!
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