Brilliant, caring service

I used to take my pets to Natalie (Ixia Street Animal Hosp) when I lived in the area over 11 years ago. Since moving away, I have used various vets, and they have all been good - but not quite Natalie .. especially when it comes to cats. Well, my darling 13-year old cat Micky, is not well. Normally I would take my pets to a local vet, but Micky is special to me . While all my furry babies are special, Micky is the favourite kid. So we decided that he needed the best, and schlepped all the way to Ixia Street Animal Hospital. I had today read some negative reviews on HelloPeter about Ixia Street AH, so I was somewhat worried that things may have changed in the 11 years since we had been there. Well, Dr Natalie was just as we remembered her! Her loving and caring attitude towards Micky had him won over in no time at all (no mean feat I tell you). Well, I had to leave my darling Micky there overnight, and come all the way home. I had asked if the accommodation for the cats was warm and comfy, and as we were walking out the door, Dr Natalie came out and asked if I wanted to see where Micky would be sleeping. It was warm and comfy, and I so SO appreciate her being so thoughtful. It is now 19h00, and Natalie just called - yes, she is still working. I was not expecting good news, and while the news is not really bad yet, I have a sneaky suspicion this story is not going to have a good ending. Micky I believe has cancer - but I still hope not. Anyhow, I appreciate the extra mile that Dr Natalie Bosman and Ixia Street Animal Hospital have gone to make me feel .. no, KNOW that my Micky is being taken care of. Despite the bad news I think may be coming, Dr Bosman is the ROCK star of Kitty-Vets!