IZ
Innocentia Z
1 reviews | Active since Nov 2025
07 Nov 2025, 21:17
Bad service never received my money
Not happy about this betting site at all I was using their site for months now. After that they decided to update their website and all of a sudden our info is all lost up. Now we must upload id documents all over again. When you want to withdraw it's a dreading process. Finally I was able to withdraw however I never received any sms for my cash send and I have been querying it no one is getting back to me. Bad service the consultants barely give you any tangible info till today I have not received my cashback and no one is at least even attempting to look into it. Or at least state we can try to resend you the message and pin so you can obtain your money. I am dissatisfied worst betting site ever.
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Replies (1)
Jabulabets's replyOfficial
23 Apr 2026, 13:26Hi Innocentia,
Please accept our sincere apologies for the delayed response and experience you’ve had.
We fully understand how frustrating this situation must be, especially after being a loyal user for several months.
Following recent system updates, some accounts do require re-verification to ensure compliance and security, but we acknowledge that this process should be as seamless as possible and clearly communicated.
Regarding your withdrawal and the missing Cash Send SMS, this is certainly not the level of service we aim to provide. Your query is important, and we regret the lack of feedback you’ve received.
Kindly contact our Live chat as this matter may be escalated for the Cash Send SMS to be sent to your registered phone number.
We truly value your feedback, as it helps us improve our service.Thank you for your patience and for bringing this to our attention.
Should you require any further assistance, we remain at your disposal.
Kind Regards,
Jabulabets Support Manager
Please accept our sincere apologies for the delayed response and experience you’ve had.
We fully understand how frustrating this situation must be, especially after being a loyal user for several months.
Following recent system updates, some accounts do require re-verification to ensure compliance and security, but we acknowledge that this process should be as seamless as possible and clearly communicated.
Regarding your withdrawal and the missing Cash Send SMS, this is certainly not the level of service we aim to provide. Your query is important, and we regret the lack of feedback you’ve received.
Kindly contact our Live chat as this matter may be escalated for the Cash Send SMS to be sent to your registered phone number.
We truly value your feedback, as it helps us improve our service.Thank you for your patience and for bringing this to our attention.
Should you require any further assistance, we remain at your disposal.
Kind Regards,
Jabulabets Support Manager
Best regards,
Jabulabets's reply23 Apr 2026, 13:26
Official
Hi Innocentia,
Please accept our sincere apologies for the delayed response and experience you’ve had.
We fully understand how frustrating this situation must be, especially after being a loyal user for several months.
Following recent system updates, some accounts do require re-verification to ensure compliance and security, but we acknowledge that this process should be as seamless as possible and clearly communicated.
Regarding your withdrawal and the missing Cash Send SMS, this is certainly not the level of service we aim to provide. Your query is important, and we regret the lack of feedback you’ve received.
Kindly contact our Live chat as this matter may be escalated for the Cash Send SMS to be sent to your registered phone number.
We truly value your feedback, as it helps us improve our service.Thank you for your patience and for bringing this to our attention.
Should you require any further assistance, we remain at your disposal.
Kind Regards,
Jabulabets Support Manager
Please accept our sincere apologies for the delayed response and experience you’ve had.
We fully understand how frustrating this situation must be, especially after being a loyal user for several months.
Following recent system updates, some accounts do require re-verification to ensure compliance and security, but we acknowledge that this process should be as seamless as possible and clearly communicated.
Regarding your withdrawal and the missing Cash Send SMS, this is certainly not the level of service we aim to provide. Your query is important, and we regret the lack of feedback you’ve received.
Kindly contact our Live chat as this matter may be escalated for the Cash Send SMS to be sent to your registered phone number.
We truly value your feedback, as it helps us improve our service.Thank you for your patience and for bringing this to our attention.
Should you require any further assistance, we remain at your disposal.
Kind Regards,
Jabulabets Support Manager
Best regards,