HORRIBLE FOOD, PATHETIC SERVICE!

On 13 October 2021, My wife and I dined at the Glen Ashley branch in durban for a birthday supper but the service from arrival up until we left was pathetic. Prior, earlier this week, I had made a reservation & when I got to the restaurant, after giving my details to the waiter, he looked rather confused and told us to choose any table. Our food was brought with garnish on-top of it that looked like a garden! It was a platter filled with lemons rather than food! When we removed it, we could actually count a handful of calamari which were not the flavor we ordered, the prawns were as if they were half eaten & without even being seasoned/flavor, the fish tasted horrible, the calamari tentacles were like boiled with a dry and elastic texture. We didn’t even know who was our waiter, we had to constantly wave our hands and look around for someone to attend to us. One of the waiters approached us to ask if everything is okay & my wife told him how unhappy we were with everything & the food, he’s response was “Ok”. We will certainly not be going back to this restaurant again and will not recommend anyone either!