Don't rent flats at Jackalberry Close, Boksburg

Don't sign up to rent a flat from the above complex. Reasons are as follows:

1. Poor management - keys for sliding doors not provided to create business opportunity for caretaker to sell keys and locks. 2. Highly unethical and unprofessional. IHS (agents) abuse power to vary credit bureaux info of tenants. The lowly caretaker working at the complex will even threaten you about your credit record as a tenant there. 3. Their "no deposit" promotion is a scam. They fool people into signing a rental agreement that states that they will owe R5600 (a month's rent) to IHS if they move out within 12 months, even if they give proper notice of 1 month. Because I'm a lawyer, I spotted this very quickly and told them I do not agree to this clause, I suspect however that I might be one of only a few tenants who saw this. 4. Customer service is rock bottom poor, the agents and caretaker actually don't know that tenants are customers!

As I've said, I'm a lawyer but took a wrong turn when I unwittingly found myself renting a flat operated by crooks. If you can avoid it, save yourself from a headache of constantly having to fight to be treated with respect and good customer service. The complex employs a caretaker/handyman called Jean-Pierre Labuschagne. He thinks his job is to boss around, bully and threaten tenants of the complex. This despicable character has a corrupt relationship with Dayne Williams, a manager of IHS Property Management, the main agency in charge of rentals at Jackalberry Close. Whenever Jean-Pierre pulls his dodgy stunts, Dayne defends him to the ends of the earth.

Both characters, while being male, come from a certain demographic that holds black professionals in contempt. In their tiny minds they think educated blacks living at Jackalberry Close want to fleeced of their hard-earned money by them.

I have now resorted to reporting them to the Rental Housing Tribunal. Even there I was stone-walled by an official working at the Boksburg municipal office, who also happens to be male and emanates from the same demographic as Jean-Pierre and Dayne Williams. For current tenants of Jackaberry Close who need to report/lodge complaints to the Tribunal I would strongly suggest that you rather report them at the Alberton civic centre, 9th floor.

In February 2018 I came into contact with IHS agents because I was interested in renting a unit they advertised in Candlewood Crescent. I would not recommend it even to my worst enemy to rent from this agency - they're racist, uncouth, disrespectful, unashamed crooks.

Read all the reviews about them here on Hello Peter by searching "IHS Property Management". They have an extremely low rating of 0.9 out of 10 because of how dodgy they are.

Before moving in I searched the internet for reviews but using "Jackalberry Close" I never saw the hundreds of bad reviews of IHS, because the search results don't show when you use the complex name. Please do yourself a favour and NOT RENT ANY OF THEIR PROPERTIES!