JF
Jaffes Ford
Unclaimed Business
JF
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
100Very Likely
Ranking
#44
in Automotive
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDB
David B
1 reviews | Active since Jan 2020
17 Jul 2025, 08:11
Excellent service Worcester branch
Just had my vehicles first service done. Perfect service. Booked in and got reminders. Vehicle delivered and was done in a few hours. Detailed report on what was done to the vehicle including odometer reading on check in and check out. Vehicle was polished to perfection. Will definitely service there in future.
Helpful (0)
|Replies (0)DB
David B
1 reviews | Active since Jan 2020
17 Jul 2025, 08:11
Excellent service Worcester branch
Just had my vehicles first service done. Perfect service. Booked in and got reminders. Vehicle delivered and was done in a few hours. Detailed report on what was done to the vehicle including odometer reading on check in and check out. Vehicle was polished to perfection. Will definitely service there in future.
0
Replies (0)wF
willem F
1 reviews | Active since Jan 2020
5 Jun 2024, 09:23
Jaffes Ford Worcester, ********* and dishonest.
********* and dishonest sales and sales manager. I am from the Eastern Cape and bought this vehicle online thinking that I am buying from a Ford dealership and that there is no need to worry about them hiding stuff and not being honest. Well, it turned out that I was wrong! I asked them to send me pictures and videos and confirm if there is anything wrongful with the vehicle and especially if the vehicle was involved in an accident or if there is any paintwork on the vehicle. They told me no! The vehicle was also advertised as immaculate! When I took delivery of the vehicle I immediately noticed the paintwork. As it was 19:30 the evening and having bad rain, I drove the vehicle back to the Eastern Cape. The following day when cleaning the vehicle I noticed all the paintwork. Except for the doors and roof, the vehicle was a complete respray! The bonnet was also pulled straight from underneath, possibly repairing dents or damages. I phoned the sales guy and sales manager and they admitted that they had the vehicle painted and repaired by a local panelbeater in Worcester! They refused to have the vehicle properly repaired and said they will rather cancel the deal. I asked them to find me another vehicle from another Ford dealership and they said no, they are not getting me another vehicle! I lost all my expenses getting the vehicle to the Eastern Cape and one months insurance money. Very disappointed in this dealership!
Helpful (0)
|Replies (0)wF
willem F
1 reviews | Active since Jan 2020
5 Jun 2024, 09:23
Jaffes Ford Worcester, ********* and dishonest.
********* and dishonest sales and sales manager. I am from the Eastern Cape and bought this vehicle online thinking that I am buying from a Ford dealership and that there is no need to worry about them hiding stuff and not being honest. Well, it turned out that I was wrong! I asked them to send me pictures and videos and confirm if there is anything wrongful with the vehicle and especially if the vehicle was involved in an accident or if there is any paintwork on the vehicle. They told me no! The vehicle was also advertised as immaculate! When I took delivery of the vehicle I immediately noticed the paintwork. As it was 19:30 the evening and having bad rain, I drove the vehicle back to the Eastern Cape. The following day when cleaning the vehicle I noticed all the paintwork. Except for the doors and roof, the vehicle was a complete respray! The bonnet was also pulled straight from underneath, possibly repairing dents or damages. I phoned the sales guy and sales manager and they admitted that they had the vehicle painted and repaired by a local panelbeater in Worcester! They refused to have the vehicle properly repaired and said they will rather cancel the deal. I asked them to find me another vehicle from another Ford dealership and they said no, they are not getting me another vehicle! I lost all my expenses getting the vehicle to the Eastern Cape and one months insurance money. Very disappointed in this dealership!
0
Replies (0)sF
snow F
1 reviews | Active since Jan 2020
20 Feb 2022, 10:45
Jaffes Ford purloin customers in the service department & Piteous Assistance
I sent my car for service to Jaffes Ford Worcester, as the car hasn't been serviced after a long time. The job description states: -Filter Air Cleaner -Plug Oil Drain -Filter Oil -Spark Plug -Engine Oil -Light Bulb And they charged me for everything, which is not a problem as I am paying for the service being delivered. Once I had a different mechanic check the car he noticed that the spark plug hasn't been changed instead they have left the old plug inside, which is cracked in 3 different places. I do not have much to say because when it comes to providing a quote on a job or producing an invoice to the customer they are world-renowned leaders, and when the time comes to deliver the service, there is a long list of what has been done. Now not every customer will be checking their motor to verify whether the invoice they paid for is what they have received. Nou my vraag vir Jaffes Ford is, is jy slim, ń skelm of is julle ń slim skelm ?
Helpful (0)
|Replies (0)sF
snow F
1 reviews | Active since Jan 2020
20 Feb 2022, 10:45
Jaffes Ford purloin customers in the service department & Piteous Assistance
I sent my car for service to Jaffes Ford Worcester, as the car hasn't been serviced after a long time. The job description states: -Filter Air Cleaner -Plug Oil Drain -Filter Oil -Spark Plug -Engine Oil -Light Bulb And they charged me for everything, which is not a problem as I am paying for the service being delivered. Once I had a different mechanic check the car he noticed that the spark plug hasn't been changed instead they have left the old plug inside, which is cracked in 3 different places. I do not have much to say because when it comes to providing a quote on a job or producing an invoice to the customer they are world-renowned leaders, and when the time comes to deliver the service, there is a long list of what has been done. Now not every customer will be checking their motor to verify whether the invoice they paid for is what they have received. Nou my vraag vir Jaffes Ford is, is jy slim, ń skelm of is julle ń slim skelm ?
0
Replies (0)