JL
Jaguar Land Rover Polokwane
Unclaimed Business
JL
Jaguar Land Rover Polokwane
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
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Used this business recently? Share your experience to help others decide.
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Bothlale R
1 reviews | Active since Jan 2020
25 Sept 2024, 22:12
Jaguar Land Rover Polokwane/Land Rover Limpopo
I find it really funny how they make employees and friends and family write positive reviews whereas the dealership is the worst ever filled with *****, *******ion and ********* business conduct. Imagine purchasing a vehicle with possible mileage ***** Imagine buying a vehicle that was involved in a transit accident and it was covered up and you are sold the vehicle as “brand new” and you discover a possible post of the same vehicle being sold indicating 1515 kms on odometer Imagine 2 years 34000 kilometres of consistent breakdowns and nobody wants to take accountability and blame and shifted all over the place because the truth has been exposed but responsibility does not want to be taken Imagine being treated rudely by members of staff just because you want matters of your vehicle to be resolved and furthermore undermined. Imagine always compromising to get a vehicle to move around because your R2,1 million which was overpriced on the basis of current revelations that I was sold an accident car which is preowned at the price of a brand new vehicle. The extent of rot and *******ion and *****ulent documents involves Jaguar Land Rover South Africa as well so don’t be surprised when you can’t get assistance. Those that still want to purchase their vehicles good luck you might just find yourself in my situation whereby you must take the legal route for rectification they can claim the car is repaired and it is still repairable but had I been aware of the circumstances I would not have purchased the vehicle also I’m not going to risk my life with that death trap because I don’t know the extent of damage if already the steering rack had to be replaced as well as wheel bearings in the first 2 months of ownership. If I touch on electrical issues such as the battery, the infotainment system and the keys not being able to read and you find yourself stuck at a mall I might just bore the public with these stories. I wish we could attach phone call audios as well so the public can know what to expect when it comes to problem solving through Jaguar Land Rover. I resent Jaguar Land Rover Polokwane and Jaguar Land Rover South Africa. May I add Jaguar Land Rover Polokwane is the worst retailer with the worst service. (Land Rover Limpopo). Be cautious when you buy cars from Land Rover Limpopo 1- Pre owned cars are overpriced you might as well go to the respective dealerships 2- they are good at misrepresentation because they work alongside their head office whereby complaints fall on deaf ears 3- they have bad client service post purchase 4- bad vehicle service matters on vehicles are never fully resolved I recommend you look for more reliable products It might have new owners but the work ethics remain the same they don’t hold any integrity To add on that Jaguar Land Rover (South Africa) (Pty) Ltd won’t help with anything. Land rover Limpopo over price and misrepresent their products I was sold a F Pace SVR as a “Brand new” which was allegedly involved in a transit accident which began to make sense why the car would have so many problems which Is what is making us pursue them legally for concern of safety and misrepresentation You would be wasting your time purchasing products from jaguar Land Rover. You will regret purchasing any of their products from month 1 just know you will have various mechanical and technical problems in my case wheel bearings, faulty infotainment system and from paint peeling Do yourselves a favour and go for different products a different dealership would not be the solution because in all the deceit and ****s they are in with it with their head office
Helpful (0)
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Bothlale R
1 reviews | Active since Jan 2020
25 Sept 2024, 22:12
Jaguar Land Rover Polokwane/Land Rover Limpopo
I find it really funny how they make employees and friends and family write positive reviews whereas the dealership is the worst ever filled with *****, *******ion and ********* business conduct. Imagine purchasing a vehicle with possible mileage ***** Imagine buying a vehicle that was involved in a transit accident and it was covered up and you are sold the vehicle as “brand new” and you discover a possible post of the same vehicle being sold indicating 1515 kms on odometer Imagine 2 years 34000 kilometres of consistent breakdowns and nobody wants to take accountability and blame and shifted all over the place because the truth has been exposed but responsibility does not want to be taken Imagine being treated rudely by members of staff just because you want matters of your vehicle to be resolved and furthermore undermined. Imagine always compromising to get a vehicle to move around because your R2,1 million which was overpriced on the basis of current revelations that I was sold an accident car which is preowned at the price of a brand new vehicle. The extent of rot and *******ion and *****ulent documents involves Jaguar Land Rover South Africa as well so don’t be surprised when you can’t get assistance. Those that still want to purchase their vehicles good luck you might just find yourself in my situation whereby you must take the legal route for rectification they can claim the car is repaired and it is still repairable but had I been aware of the circumstances I would not have purchased the vehicle also I’m not going to risk my life with that death trap because I don’t know the extent of damage if already the steering rack had to be replaced as well as wheel bearings in the first 2 months of ownership. If I touch on electrical issues such as the battery, the infotainment system and the keys not being able to read and you find yourself stuck at a mall I might just bore the public with these stories. I wish we could attach phone call audios as well so the public can know what to expect when it comes to problem solving through Jaguar Land Rover. I resent Jaguar Land Rover Polokwane and Jaguar Land Rover South Africa. May I add Jaguar Land Rover Polokwane is the worst retailer with the worst service. (Land Rover Limpopo). Be cautious when you buy cars from Land Rover Limpopo 1- Pre owned cars are overpriced you might as well go to the respective dealerships 2- they are good at misrepresentation because they work alongside their head office whereby complaints fall on deaf ears 3- they have bad client service post purchase 4- bad vehicle service matters on vehicles are never fully resolved I recommend you look for more reliable products It might have new owners but the work ethics remain the same they don’t hold any integrity To add on that Jaguar Land Rover (South Africa) (Pty) Ltd won’t help with anything. Land rover Limpopo over price and misrepresent their products I was sold a F Pace SVR as a “Brand new” which was allegedly involved in a transit accident which began to make sense why the car would have so many problems which Is what is making us pursue them legally for concern of safety and misrepresentation You would be wasting your time purchasing products from jaguar Land Rover. You will regret purchasing any of their products from month 1 just know you will have various mechanical and technical problems in my case wheel bearings, faulty infotainment system and from paint peeling Do yourselves a favour and go for different products a different dealership would not be the solution because in all the deceit and ****s they are in with it with their head office
0
Replies (0)jM
john M
1 reviews | Active since Jan 2020
10 Sept 2024, 16:13
A cautionary Tale; Avoid Land Rover Polokwane
My experience with Land Rover Polokwane (Jaguar Land Rover Polokwane )has been nothing short of a nightmare. The employees service reception misled me, resulting in overcharging and damage to my vehicle demanding more money on the parts which where working when i took my car for services . Since I picked it up, I've faced numerous issues, including a faulty infotainment system , on top of that they replaced my working parts with damaged parts demanding for money to repair it . I urge potential customers to think twice and explore other brands. This is not the service you want! Kindly find another place where to fix your car
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john M
1 reviews | Active since Jan 2020
10 Sept 2024, 16:13
A cautionary Tale; Avoid Land Rover Polokwane
My experience with Land Rover Polokwane (Jaguar Land Rover Polokwane )has been nothing short of a nightmare. The employees service reception misled me, resulting in overcharging and damage to my vehicle demanding more money on the parts which where working when i took my car for services . Since I picked it up, I've faced numerous issues, including a faulty infotainment system , on top of that they replaced my working parts with damaged parts demanding for money to repair it . I urge potential customers to think twice and explore other brands. This is not the service you want! Kindly find another place where to fix your car
0
Replies (0)BR
Bothlale R
1 reviews | Active since Jan 2020
17 Aug 2024, 10:28
Poor experience and service
Do not purchase any products from Jaguar Land Rover you will regret it. In 2022 we purchased a Jaguar F pace SVR (New) at a whopping cost of R2127691,90. Since the day of purchase the car has had a myriad of mechanical and technical issues with the results that it had to be taken in for repairs for an unreasonable amount of times for a “brand new” vehicle. I want to also note communication received on 01 September 2022 for a safety campaign on certain models for indicators that don’t work. Since date of purchase the vehicle has gone in more than 6 times for repairs which is unrelated to general vehicle service intervals. The incidents included a faulty infotainment system which they said it’s an ongoing problem with Jaguar Land Rover it’s related to the software but even with software updated the radio screen would go blank and the speedometer would also go blank some occasions Jaguar Land Rover Polokwane wouldn’t even book the car in for the infotainment issues which are still going on to date. At 6044 kilometres the wheel bearings had to be replaced. On another occasion I was stuck at the mall because it did not want to start they took the car it was said the key batteries were finished and it need configuration and another time was the battery was low they tried to blame the tracking unit which was not the case they disassembled interior etc and replaced the battery all these occasions were prolonged I drove their courtesy cars more than my own car which is on 34000 kilometres after 2 years. The recent incident is the one that made me decide to take legal action against jaguar Land Rover South Africa and Jaguar Land Rover Polokwane on the basis of consumer protection act (lemon law) and misrepresentation. In December of 2023 I realised the paint at the front of my car is peeling which I figured it’s festive and the car was almost due for it service I’ll have it checked out then and sadly on the 10th of January 2024 the cars steering wheel was jammed and could not move they then came to tow the car which was there for 2 months because they had to replace the steering rack, I then requested a claim for the peeling paint must be made because it was under warranty. Jaguar Land Rover Polokwane then went and got a paint specialist which said that it’s because of the way I wash the car or the products I’m using or I’m going to high pressure car washes which I found as an unsatisfactory response in all of this Anna-Mart Mare who was the service advisors then said on my own terms I can approach head office in which I did I was assigned Akhona Blekiwe and they sent a paint specialist who had determined that the car has been resprayed and the steps taken were incorrect and telephonically Akhona Blekiwe said it was not a factory fault they was a transit incident, in conclusion the same Anna-mart **** and said I refused to collect the car yet telephonically she told me they are just making sure the car is in good condition to be released back to me since the brake pads were finished. I was then told to go to NMS panel beater by Akhona Blekiwe that showed me how the gaps on the bonnet don’t make sense for a new car and suspension on the driver side which is the same side of the peeling paint and broken light clip and broken trim clip Is they then declined their quote because of that and referred me to Bradbury and I told them I’m not employed by jaguar Land Rover they can come fetch their car because I’m not the cause of all the problems I want to add that Bradbury was utterly rude as well because I was making a follow up. Under all circumstances I had to beg for my car back or alternatively beg for a courtesy car even upon return of the vehicle,the cameras had an issue and then they was a problem with the rear control arms which caused the car to be unstable and the towing company was blamed for that. Pending the matter of the transit accident Mr Blekiwe said that he would send the report which we have not received to date to evaluate and it was our understanding upon purchase of the vehicle is that we are purchasing a vehicle that is new and without fault. Imagine the displeasure of a brand new vehicle needing constant repairs and the horror of learning it was involved in a transit accident and was most likely repaired cheaply so it can just be sold. Our main concern is around our safety and based on experience that car compromised all extents of our safety. After the last incident with the rear axle and Jaguar Land Rover Polokwane refusing to take the car in and shifting blame I got fed up and engaged my lawyers who are now pursuing a case against jaguar Land Rover Polokwane and Jaguar Land Rover South Africa The case will be based on Misrepresentation as will as consumer protection act on the basis of Lemon law Simply meaning that it’s either you give me a new car that has not been involved in an accident and cheaply fixed and sold as new on the same contractual terms or alternatively return all the money meaning all instalments all deposits contributed to the car and settle the car and take it back It is unacceptable and please I know the paragraph is long but don’t buy their products may it be the Range Rover Vogue , Range Rover Sport, Discovery, Defender, Evoque and velar as well as all Jaguar products don’t do it it’s a waste of money and you might end up in my position of taking legal action
Helpful (0)
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Bothlale R
1 reviews | Active since Jan 2020
17 Aug 2024, 10:28
Poor experience and service
Do not purchase any products from Jaguar Land Rover you will regret it. In 2022 we purchased a Jaguar F pace SVR (New) at a whopping cost of R2127691,90. Since the day of purchase the car has had a myriad of mechanical and technical issues with the results that it had to be taken in for repairs for an unreasonable amount of times for a “brand new” vehicle. I want to also note communication received on 01 September 2022 for a safety campaign on certain models for indicators that don’t work. Since date of purchase the vehicle has gone in more than 6 times for repairs which is unrelated to general vehicle service intervals. The incidents included a faulty infotainment system which they said it’s an ongoing problem with Jaguar Land Rover it’s related to the software but even with software updated the radio screen would go blank and the speedometer would also go blank some occasions Jaguar Land Rover Polokwane wouldn’t even book the car in for the infotainment issues which are still going on to date. At 6044 kilometres the wheel bearings had to be replaced. On another occasion I was stuck at the mall because it did not want to start they took the car it was said the key batteries were finished and it need configuration and another time was the battery was low they tried to blame the tracking unit which was not the case they disassembled interior etc and replaced the battery all these occasions were prolonged I drove their courtesy cars more than my own car which is on 34000 kilometres after 2 years. The recent incident is the one that made me decide to take legal action against jaguar Land Rover South Africa and Jaguar Land Rover Polokwane on the basis of consumer protection act (lemon law) and misrepresentation. In December of 2023 I realised the paint at the front of my car is peeling which I figured it’s festive and the car was almost due for it service I’ll have it checked out then and sadly on the 10th of January 2024 the cars steering wheel was jammed and could not move they then came to tow the car which was there for 2 months because they had to replace the steering rack, I then requested a claim for the peeling paint must be made because it was under warranty. Jaguar Land Rover Polokwane then went and got a paint specialist which said that it’s because of the way I wash the car or the products I’m using or I’m going to high pressure car washes which I found as an unsatisfactory response in all of this Anna-Mart Mare who was the service advisors then said on my own terms I can approach head office in which I did I was assigned Akhona Blekiwe and they sent a paint specialist who had determined that the car has been resprayed and the steps taken were incorrect and telephonically Akhona Blekiwe said it was not a factory fault they was a transit incident, in conclusion the same Anna-mart **** and said I refused to collect the car yet telephonically she told me they are just making sure the car is in good condition to be released back to me since the brake pads were finished. I was then told to go to NMS panel beater by Akhona Blekiwe that showed me how the gaps on the bonnet don’t make sense for a new car and suspension on the driver side which is the same side of the peeling paint and broken light clip and broken trim clip Is they then declined their quote because of that and referred me to Bradbury and I told them I’m not employed by jaguar Land Rover they can come fetch their car because I’m not the cause of all the problems I want to add that Bradbury was utterly rude as well because I was making a follow up. Under all circumstances I had to beg for my car back or alternatively beg for a courtesy car even upon return of the vehicle,the cameras had an issue and then they was a problem with the rear control arms which caused the car to be unstable and the towing company was blamed for that. Pending the matter of the transit accident Mr Blekiwe said that he would send the report which we have not received to date to evaluate and it was our understanding upon purchase of the vehicle is that we are purchasing a vehicle that is new and without fault. Imagine the displeasure of a brand new vehicle needing constant repairs and the horror of learning it was involved in a transit accident and was most likely repaired cheaply so it can just be sold. Our main concern is around our safety and based on experience that car compromised all extents of our safety. After the last incident with the rear axle and Jaguar Land Rover Polokwane refusing to take the car in and shifting blame I got fed up and engaged my lawyers who are now pursuing a case against jaguar Land Rover Polokwane and Jaguar Land Rover South Africa The case will be based on Misrepresentation as will as consumer protection act on the basis of Lemon law Simply meaning that it’s either you give me a new car that has not been involved in an accident and cheaply fixed and sold as new on the same contractual terms or alternatively return all the money meaning all instalments all deposits contributed to the car and settle the car and take it back It is unacceptable and please I know the paragraph is long but don’t buy their products may it be the Range Rover Vogue , Range Rover Sport, Discovery, Defender, Evoque and velar as well as all Jaguar products don’t do it it’s a waste of money and you might end up in my position of taking legal action
0
Replies (0)EP
ERIC P
1 reviews | Active since Jan 2020
31 Jan 2022, 05:08
Jaguar Land Rover Polokwane - the best.
I will recommend Jaguar Land Rover Polokwane to anyone wanting to purchase any vehicles. 10 out of 10 for their professional service and amazing attention to detail. Flagship Dealership - unbelievable experience!! Keep up the outstanding work done their.
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ERIC P
1 reviews | Active since Jan 2020
31 Jan 2022, 05:08
Jaguar Land Rover Polokwane - the best.
I will recommend Jaguar Land Rover Polokwane to anyone wanting to purchase any vehicles. 10 out of 10 for their professional service and amazing attention to detail. Flagship Dealership - unbelievable experience!! Keep up the outstanding work done their.
0
Replies (0)