Couldn't care less about customers

We tried to come here for breakfast, but never even got as far as trying the food. After failing to get through via telephone to see if we could make a booking, we drove through to Greenpoint. We waited in line for a good half hour to be seated and scanned the QR code to fill out the online form as instructed only to be told at the takeout counter that sit-down was not an option even though there were other sit-down customers and a table had opened up as someone had just left. We were excited to try the food as it looked good, but this experience left a bad taste in our mouths, so we won't be back. You'd think that with having had to close down their other branch they'd actually want to keep customers...apparently not.