1 reviews | Active since Member
I bought a 2.0 Soundbar and low and behold switched it off one day and just never came back on. Please believe me you do not get after sale service from JBL, they sent me from pillar to post and at one Audio and TV repair shop the owner laughed as I walked in with my JBL box, he said JBL never have spares to have the units fixed he didn't even want to give me a quote.
The JBL repair agents Mastercare in Centurion, which JBL sent me to had a R150 book in fee, no problem, then if they give me a quote and I do not except another R680 what a joke, so lets say its true JBL do not have spares to repair the units, they can give a quote of R2k and you will unaccept as it's just to expensive so they know they will make money...
Made contact with JBL again and said they will investigate with Mastercare... Really why not ask me to get their own product and see if they can have it fixed...