****roaches on restaurant table

<p>So JBs corner Clearwater has defranchised from the rest of the group and is in a sad state with horrible CRM too.</p> <p> </p> <p>On 1 March 2017 I visited your Clearwater Mall restaurant. While enjoying our dinner we experienced a ****roach running on our table. We reported this to the manager and he gave us R150 off our bill which I feel was not insufficient for the level of disgust.</p> <p>I then tweeted this and sent an email too. The response I got via email was absolutely apauling with CAPS and !!!!!. It is absouley crazy that a business would respond to a customer in this manner and I will never step foot in the restuarant again. </p> <p> </p> <p>See below for the email response and attached for the tweet.</p> <p> </p> <p>"Good Day Mr Smith</p> <p>First we would like to apologise for your experience at Jbs Corner.<br />We have a pest control here every month as we do deal with food,(AND WE HAVE THE CERTIFICATES TO PROVE IT)<br />but however please bear in mind that ****roaches are everywhere in the MALL and as we may do pest control,we cannot control other stores around us. ****roaches breed continuously……….</p> <p>Secondlty i invite you to visit our kitchen and see the cleanliness of it,you can eat off the floor.<br />We take pride in our work and the food we produce and we are not running a mickey mouse business .We have been here for 12 years ,that should say something. <br />As for” lack" of responding to you, we have not heard from you,and as you may’ve noticed we don’t tweet.<br />We like to deal with the customers directly !!!!<br />Please feel free to come in anytime and get a meal on the house</p> <p>regards JBS CORNER MANAGEMENT"</p> <p> </p> <p> </p>