I will never use J&D Coachworks Pty Ltd again

<p>WE had our company vehicle (limousine) resprayed at J&D Coachworks Pty Ltd 10 Birmingham Cl, Airport Industria 1, Cape Town</p> <p> </p> <p>Went for a quote and dealt with the owner Jonathan Moore. At first he quoted us R15000.The owner was kind enough to give us a good price of R13000. Jonathan informed us that the job will take 5 days.</p> <p>Vehicle went in on the 8 May 2017 and received a call to collect vehicle on the 12 May 2017. Wow we were blown away how stunning the vehicle looked.</p> <p>Then started vehicle ready to leave and the car started smoking by the engine.OMW this can't be... We gave the vehicle mechanically sound to J&D Coach works. Opened the bonnet,only to find transmission fluid squirting all over the engine. The Power steering pipe had a hole in it. One of the guys took tape to cover hole so we could get home at least. While driving, it felt like the vehicle was pulling heavy. This was quite strange. Got home thank God, I got out of vehicle and there was smoke coming from the back wheels. I wasn’t sure if I should feel happy because the vehicle looked smart but on the other hand I was experiences all these problems with the vehicle. The car was in the care of J&D Coachworks Pty Ltd for one week.</p> <p>I decided to take the vehicle to our mechanic and the bill was R5458.50 later. We discovered that the hand brake cable snapped and the back wheels locked, had to replace the handbrake shoes. After the repair we took the vehicle straight to J&D Coachworks Pty Ltd. Spoke to the owner Jonathan Moore and he said that he will only contribute towards the hand brake job. Jonathan Moore agreed to pay R1850 on 23 May 2017. I sent off my bank details to Jonathan Moore and he replied that he will do EFT and it will take 2 days to clear in my account. I checked on the 25 May no money received. I called Jonathan Moore and he said that he did transfer the money. I sent Jonathan Moore a message on the 27 May, No reply, went to J&D Coachworks Pty Ltd on the 29 May, Jonathan Moore was not there.</p> <p>Sent messages to his phone, he replied, R1850 is little money for him, his wife will EFT money again on the 02 June. Money will clear in 2 days. Waited until the 7 June, still no money in my account. I decided to go to J&D Coachworks on the 9 June; Jonathan Moore was not in due to being very busy. I decided to call Jonathan Moore and he answered saying his wife will transfer the money on 12 June. Still no money on the 14 June,</p> <p> </p> <p>I eventually sent Jonathan Moore a message to say he must stop messing me around and just pay the R1850 he agreed to pay. He replied I must stop messaging him and calling him and deal with the guys that work for him.</p> <p>On this note I will never use J&D Coach works again. I really would not like another customer to experience what I had to go through. This is not how you treat a valuable customer.</p>