JD Group Supplyc Chain Roslyn

i bought a bed in Gezina galaries Sleepmasters 2024 Novmber and collected in deecember 2024, and march -April 2025 was showing disfunctionalities, returned it for exchange and was approved in April 2025, i then topped additional fund for a better Bed assisted by Nomsa in sleepmasters, and told m wereehouse JD Group in Rosslyn will deliver, i spoke to lady named Louisa in the Werehouse and confirmed that the bed will be delivered, they then delivered a wrong bed, when i produce the receipt we called the lady again and she acted as she was not aware, its almost 2 month now and i still have not received the bed.