JDG Trading PTY LTD
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
JDG Trading PTY LTD has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked JDG Trading PTY LTD across 11 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I went into Maponya Mall Bradlows, Nomsa at the store assisted to get a credit approval. We proceeded to by four items a fridge, stove, microwave and airfryer all Defy products. The products was delivered on the 29 October 2025. I never used and of the items because my old fridge was still in use. But the strangest thing happened on the daybof the delivery the truck driver was laughing behind my back and drop all things of. The requested to only open the fridge and took photos of it and I signed the delivery note on they phone cause I was not aware of any fault on the fridge. It did not used it right away cause I first tried to sold my old fridge so the new one was just standing off in a corner which was at a angle I could also not notice it was broken. I kept saying to my son adjust the legs at the bottoms because the fridge look so skew. My wife kept asking me why this fridge look like there is a dent and I brushed it off. I sold my fridge and started to move the new one in a position I could use it but everything appeared very skew. Then at night because the fridge was switch on I saw in the ceiling which is the vinyl ceiling a light at the top of the fridge and I took a chair to look at the top of the fridge, the light on the inside was still off which was supposed to go off. I opened the door and check why this light would not go off and press the switch next to the door was working, however the door of the fridge never made contact with the light switch until it hit me, this fridge is broken. All the skewness i saw was not my imagination. I remembered the day the stock was delivered the fridge was standing on the edge and other stuff in the middle, this made me realize that the fridge could have fallen and the drivers did not dislose and they it was they only took the photos at and anger that appeared right to them. Not the inside or the top. I immediately let Nomsa know and she then informed jdg who instructed a repair to be done. From the time of my 1st complaint the 25 November i received a 1st confirmation of repair on the 3 Dec and another one 4 Dec 2025. I refuse to take a fridge that has to be repaired intact I refuse to pay for anything any further unless this company does damage control. Was I supposed to get damage goods dont they pay insurance if the stuff is broken in transit. If thy come to take this fridge for repair it will not pay a single sent on this account I'm not used good. Bradlows account number 002824322. Don't expect me to pay for damaged good your are going to do damage control. I spoke to your consultant Nomsa at the Bradlows store in Maponya Mall.
1 reviews | Active since Jan 2020
I went into Maponya Mall Bradlows, Nomsa at the store assisted to get a credit approval. We proceeded to by four items a fridge, stove, microwave and airfryer all Defy products. The products was delivered on the 29 October 2025. I never used and of the items because my old fridge was still in use. But the strangest thing happened on the daybof the delivery the truck driver was laughing behind my back and drop all things of. The requested to only open the fridge and took photos of it and I signed the delivery note on they phone cause I was not aware of any fault on the fridge. It did not used it right away cause I first tried to sold my old fridge so the new one was just standing off in a corner which was at a angle I could also not notice it was broken. I kept saying to my son adjust the legs at the bottoms because the fridge look so skew. My wife kept asking me why this fridge look like there is a dent and I brushed it off. I sold my fridge and started to move the new one in a position I could use it but everything appeared very skew. Then at night because the fridge was switch on I saw in the ceiling which is the vinyl ceiling a light at the top of the fridge and I took a chair to look at the top of the fridge, the light on the inside was still off which was supposed to go off. I opened the door and check why this light would not go off and press the switch next to the door was working, however the door of the fridge never made contact with the light switch until it hit me, this fridge is broken. All the skewness i saw was not my imagination. I remembered the day the stock was delivered the fridge was standing on the edge and other stuff in the middle, this made me realize that the fridge could have fallen and the drivers did not dislose and they it was they only took the photos at and anger that appeared right to them. Not the inside or the top. I immediately let Nomsa know and she then informed jdg who instructed a repair to be done. From the time of my 1st complaint the 25 November i received a 1st confirmation of repair on the 3 Dec and another one 4 Dec 2025. I refuse to take a fridge that has to be repaired intact I refuse to pay for anything any further unless this company does damage control. Was I supposed to get damage goods dont they pay insurance if the stuff is broken in transit. If thy come to take this fridge for repair it will not pay a single sent on this account I'm not used good. Bradlows account number 002824322. Don't expect me to pay for damaged good your are going to do damage control. I spoke to your consultant Nomsa at the Bradlows store in Maponya Mall.
1 reviews | Active since Jan 2020
Worst company ever to buy from, bad customer service had a complaint with JDG on the 21st Oct 2024 and it's not resolved til this day of 27th Dec 2024.. Full 3 months for a simple complaint
1 reviews | Active since Jan 2020
Worst company ever to buy from, bad customer service had a complaint with JDG on the 21st Oct 2024 and it's not resolved til this day of 27th Dec 2024.. Full 3 months for a simple complaint
1 reviews | Active since Jan 2020
Bongani Mngomezulu House No 308 canarie crescent Kanyamazane 1214 jama.lerato@gmail.com 0793786221 21/06/2024 Bradlows 29 Bester street Nelspruit 1200 To whom it may concern Dear Sir/Madam I am writing to request information regarding my unemployment insurance fund documentations ,As a former employee of Bradlows Nelspruit, I would like to obtain my UIF documents UII19 documents and the termination letter of my dismissal letter , I don’t have any grudges with the company of my wrong doings against the rules and regulations of the company, what I’m asking is for them to provide me the relevant documentations, I’ve been asking the Management about this documentation but thus far nothing has happened and no one is informing me about the process I must make the efforts to find out what is happening, all I’m asking is to get the relevant documentation related to my unemployment benefits so I can submit the documents to Labour department . My Details are as Follows Bongani Lourence Mngomezulu Employee Number 238880 ID Number is 8207185329086 Please provide me with the necessary information and documents at your earliest convenience. I appreciate your prompt attention to this matter. Thank you for your cooperation. Sincerely, Bongani Mngomezulu
1 reviews | Active since Jan 2020
Bongani Mngomezulu House No 308 canarie crescent Kanyamazane 1214 jama.lerato@gmail.com 0793786221 21/06/2024 Bradlows 29 Bester street Nelspruit 1200 To whom it may concern Dear Sir/Madam I am writing to request information regarding my unemployment insurance fund documentations ,As a former employee of Bradlows Nelspruit, I would like to obtain my UIF documents UII19 documents and the termination letter of my dismissal letter , I don’t have any grudges with the company of my wrong doings against the rules and regulations of the company, what I’m asking is for them to provide me the relevant documentations, I’ve been asking the Management about this documentation but thus far nothing has happened and no one is informing me about the process I must make the efforts to find out what is happening, all I’m asking is to get the relevant documentation related to my unemployment benefits so I can submit the documents to Labour department . My Details are as Follows Bongani Lourence Mngomezulu Employee Number 238880 ID Number is 8207185329086 Please provide me with the necessary information and documents at your earliest convenience. I appreciate your prompt attention to this matter. Thank you for your cooperation. Sincerely, Bongani Mngomezulu
1 reviews | Active since Jan 2020
Never in my live have I came across such a useless useless company. I do not understand how a company like this still exist!!! Does the company have management or is it just a circus of *********** employees who are just going to work to get oxygen?? I am still waiting for a reply 1 week later just to get my bed matress exchanged. For anyone who reads this, Please do not ever ever purchase a bed at any one of the companies who use JDG trading as their warehouse and deliveries. It is an absolute disgrace!!!!
1 reviews | Active since Jan 2020
Never in my live have I came across such a useless useless company. I do not understand how a company like this still exist!!! Does the company have management or is it just a circus of *********** employees who are just going to work to get oxygen?? I am still waiting for a reply 1 week later just to get my bed matress exchanged. For anyone who reads this, Please do not ever ever purchase a bed at any one of the companies who use JDG trading as their warehouse and deliveries. It is an absolute disgrace!!!!
1 reviews | Active since Jan 2020
The worst service of all time, ordered an Item a week ago, says its out for delivery and stayed home that day to receive it only to get told the item was refused by client and its sent back to jhb, but I am the client and nobody showed up to my premises, now being given the run around between JDG branch cpt branch manager and skynet cpt branch manager both saying its either one but nothing can be done about my item, customer service is of no help what so ever and wont even get a manager to assist, I am now completely in the dark about my order and it seems like i just wont get it, why the jdg branch manager sent the item back to cape town is beyond me and she is of no assistance, ignoring calls etc Adelaide is her name. Disgusting service, I will cancel this account and make sure to spread the word far and wide!!
1 reviews | Active since Jan 2020
The worst service of all time, ordered an Item a week ago, says its out for delivery and stayed home that day to receive it only to get told the item was refused by client and its sent back to jhb, but I am the client and nobody showed up to my premises, now being given the run around between JDG branch cpt branch manager and skynet cpt branch manager both saying its either one but nothing can be done about my item, customer service is of no help what so ever and wont even get a manager to assist, I am now completely in the dark about my order and it seems like i just wont get it, why the jdg branch manager sent the item back to cape town is beyond me and she is of no assistance, ignoring calls etc Adelaide is her name. Disgusting service, I will cancel this account and make sure to spread the word far and wide!!
1 reviews | Active since Jan 2020
This is sad how one can see that this companies is just there to make money and dont deliver any service. This JD Group is a devision of the Pepkor group where all the other companies fall under. Since the 17th of December I have been struggling to get hold of someone to speak with. I am currently paying for stuff that was never delivered to me from Russels. I speak to the sales rep and the manager but they can't give me any answers. Why is the service so bad? I tried all the platforms for Russels but no one is responding. I am pleading with you guys stop debiting my account after you know that I dont have the products. Stop *****ing from people. I might not be the only one there might be many more. But please stop it now. You services is poor and any upgrade wont make a change. Teach your stuff to respect your company maybe then your service will inprove.
1 reviews | Active since Jan 2020
This is sad how one can see that this companies is just there to make money and dont deliver any service. This JD Group is a devision of the Pepkor group where all the other companies fall under. Since the 17th of December I have been struggling to get hold of someone to speak with. I am currently paying for stuff that was never delivered to me from Russels. I speak to the sales rep and the manager but they can't give me any answers. Why is the service so bad? I tried all the platforms for Russels but no one is responding. I am pleading with you guys stop debiting my account after you know that I dont have the products. Stop *****ing from people. I might not be the only one there might be many more. But please stop it now. You services is poor and any upgrade wont make a change. Teach your stuff to respect your company maybe then your service will inprove.
1 reviews | Active since Jan 2020
On the 21st November we purchased a play station 5 online, Incredible connection used JDG /Skynet to deliver my order. on the 24th November I was advised stock is out for delivery. On the 27 November Skynet delivered a heater to my place of work and I did not order a heater, I scheduled a return and they collected the heater on the 30th November , it is now the 6th December and I still have not received the playstation. The product was delivered unwrapped *******) and left with security, I did not even sign for the item. This for me is not safe that Skynet can just drop off stock without a customer signing for it. Incredible connection is blaming FEDEX, Sky net is blaming INCREDIBLE connection and in the mix, I the customer have not received a birthday gift that was for my son. It is now 15days since date of purchase and nobody can tell me where is the playstation, i have even offered to collect the item on my own seeing as though they cannot resolve this issue in 15days, half a month and my son still does not have his birthday gift, how do i answer this child on a daily basis. INCREDIBLE CONNECT TERRIBLE CUSTOMER SERVICE.
1 reviews | Active since Jan 2020
On the 21st November we purchased a play station 5 online, Incredible connection used JDG /Skynet to deliver my order. on the 24th November I was advised stock is out for delivery. On the 27 November Skynet delivered a heater to my place of work and I did not order a heater, I scheduled a return and they collected the heater on the 30th November , it is now the 6th December and I still have not received the playstation. The product was delivered unwrapped *******) and left with security, I did not even sign for the item. This for me is not safe that Skynet can just drop off stock without a customer signing for it. Incredible connection is blaming FEDEX, Sky net is blaming INCREDIBLE connection and in the mix, I the customer have not received a birthday gift that was for my son. It is now 15days since date of purchase and nobody can tell me where is the playstation, i have even offered to collect the item on my own seeing as though they cannot resolve this issue in 15days, half a month and my son still does not have his birthday gift, how do i answer this child on a daily basis. INCREDIBLE CONNECT TERRIBLE CUSTOMER SERVICE.
1 reviews | Active since Jan 2020
The worst experience. I bought and paid for pillows that I ordered online - HIFI CORP and are dealing with JDG retail. Delivery was 2 weeks. In week 4 I still get no customer service, no delivery and that is despite me following up nearly daily.
1 reviews | Active since Jan 2020
The worst experience. I bought and paid for pillows that I ordered online - HIFI CORP and are dealing with JDG retail. Delivery was 2 weeks. In week 4 I still get no customer service, no delivery and that is despite me following up nearly daily.
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